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Marilyn Escue February 07, 2015 15:49

unable to pause blocking

In Firefox 35.0.1, I can no longer temporarily pause blocking of Ghostery. When clicking on the Ghostery icon, it doesn't do anything like it used to.
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  • EMPLOYEE
    Pete (Senior Communications Manager) February 09, 2015 13:55
    Hi Marilyn,

    Thanks for using Ghostery!

    I can't replicate this. Can you try disabling the extension, restart the browser and then enable again? If that doesn't solve the issue it sounds like something crashed in your FFX profile.

    Please let me know.
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  • Marilyn Escue February 09, 2015 18:05
    Hi, Pete!

    I disabled Ghostery and then shut down all browser windows. Upon starting up the browser again, I re-enabled Ghostery and the first window I opened was for Yahoo! email where everything works as expected with being able to click on the little ghost and see which sites were being blocked and having the choice to pause blocking.

    But, I opened another window... just Yahoo! front page and it doesn't work there. Clicking on the little ghost icon does nothing. And, even when sitting on this page to type up this reply, I see that Ghostery is blocking 3 things, but clicking the ghost icon here doesn't do anything either.

    I find it interesting that it worked on the email window, but none of the other windows I've tried. Will run an experiment to see if it always works on the first window or if it's something unique to working just on my email window.

    Thanks,
    Marilyn
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    good answer! good answer! (undo)
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  • Marilyn Escue February 09, 2015 18:16
    Hi, Pete!

    Ok, my quick experiment reveals that the first window I open will allow the ghost icon to be clicked and then I see the button to pause blocking. But, any subsequent browser window will not show this. Instead, clicking on the ghost icon just results in nothing being presented (even though the purple bubble of the list of blocked sites does correctly show when I first get to a site in that browser window).

    Thanks,
    Marilyn
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    good answer! good answer! (undo)
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