Promoted
Responses
-
The new interface is too bulky and less functional than the old one. I liked being able to see exactly which url's were being referenced for each tracker by simply hovering over them in the ghostery menu.
The whitelist was expecially useful.
The ghostery interface/menu took up much less screen space. The new one is huge and way too intrusive.
It doesn't need to have soft edges and cute icons, the old simple menu worked perfectly. -
CHAMP
1Thanks to everyone's feedback, we are going to keep the option to use the old menu in the upcoming big update of Ghostery for Firefox. -
We released a redesigned version of the findings panel with Ghostery 2.9 for Firefox. The redesign should take care of most usability issues with the previous findings panel. See this blog post for more information: http://purplebox.ghostery.com/?p=1016...
The redesigned findings panel is on the way to all other browsers.
-
Oh god, this! Why does the NEW interface have LESS one-click functionality as the old one? Wheres my whitelist site button? Why can't I see the individual running scripts?
What a ridiculous idea... -
-
The native UI is the one that a user prefers (ie. has chosen in his/her desktop environment).
It has been carefully designed and tested.
It is uniform and the user is accustomed to it.
Its widgets are preloaded into memory.
It comes for free, and you don't have to develop your own widgets or design your own UI metaphors.
SO DON'T REPLACE THE NATIVE UI. -
-
i dont like the new interface .when something works well, why change?
please roll back the new gui,is easier to me (i know i have the option in advanced tab,but this not gonna be forever i think) -
-
The new interface is too bulky and less functional than the old one. I liked being able to see exactly which url's were being referenced for each tracker by simply hovering over them in the ghostery menu.
The whitelist was expecially useful.
The ghostery interface/menu took up much less screen space. The new one is huge and way too intrusive.
It doesn't need to have soft edges and cute icons, the old simple menu worked perfectly.- view 5 more comments
-
-
-
-
-
-
Sorry for the confusion! Are you referring to http://www.ghostery.com/help/firefox ?
-
-
Yes. Note that the helpfile doesn't even show that the options are now on two tabs...and as I said above, many of the settings have different wording than shown in the helpfile.
-
-
-
-
Hello, I don't like the new pictogramized ghostery icon menu. Firstly I'm missing the quick whitelist domain selection, and secondly I'm missing the Update bug lists now quick link. Please add these choices to the new graphic menu, or let the text menu coexist permanently.
This reply was created from a merged topic originally titled
I don't like the new pictogram menu. -
-
If you'd like to get the old menu back for now, you can do so in Ghostery's options (under the Advanced tab).
But please give the new findings panel a try! One advantage of it is that you can toggle multiple trackers on/off at once without having to reopen Ghostery's menu.
Also, we plan on removing the need to have to click "Edit Blocking Options" in the future. -
-
The reason Ghostery for Firefox is switching to the findings panel UI is for consistency with other Ghosteries (for Chrome, Opera and Safari), and for, believe it or not, improved usability. We agree that the usability can use some work, so please, give the panel a try, and let us know how the panel can work better for everybody.
- view 10 more comments
-
-
-
-
-
-
-
-
-
-
-
Anyways, you have a great product... I'm not complaining about any giant scandal, just giving you advice to stick with the native ui :)
-
-
Yeah, I remember hating all those programs myself, so it's really too bad you place our panel update into the same category. Sorry!
Thanks for liking us in general! We hope to bring the panel to a point where you'd want to switch to it. -
-
-
-
We are going to increase the rate of tracker library autoupdates (if you have them enabled), which should eliminate the need to have quick access to the autoupdate option. If you would still like to update manually, you can do so from Ghostery's options page.
All other findings menu functionality should be accounted for in the new[*] findings panel.
--
* Not so new, actually: the findings panel was in Chrome, Opera and Safari Ghosteries since day one. -
-
To toggle site whitelisting in the findings panel, click "Edit Blocking Options" and then click "Don't Block on ...".
To toggle individual tracker blocking preferences, click "Edit Blocking Options" and then check/uncheck the checkboxes next to tracker names.
We plan on removing the need to click "Edit Blocking Options" in a future update. -
-
This update is harder to block trackers, the older version was just so easy ie right click-block what could be easier!!
I am considering removing this update.
Please revert to older more customer friendly version of blocking, otherwise a great product.
Have read other customer Q&A and will try out the options, hopefully this will resolve the problem! if not will re enter my queery.
Thank you.
This reply was created from a merged topic originally titled
Block!! maybe not!!. -
-
the new design sucks, it really does cuz it's totally inconvenient. give me back the old one please that was perfect.
This reply was created from a merged topic originally titled
get back the old design !.-
I guess it's official now: http://purplebox.ghostery.com/?p=1016...

Major funding provided by Stakeholders' Issues PAC.
Not endorsed by any candidate.
-
-
-
-
-
Noooooooooo! ghostery on Firefox looks like ghostery on chrome which is horrible and nasty looking. Whatever you do under the bonnet, please make it LOOK like it used to
This reply was created from a merged topic originally titled
Why did you make bad changes?. -
-
Noooooooooo! ghostery on Firefox looks like ghostery on chrome which is horrible and nasty looking. Whatever you do under the bonnet, please make it LOOK like it used to with the old friendly interface...
This reply was created from a merged topic originally titled
Why did you make bad changes?. -
-
I cant stand the new panel. I would also like a function to disable it all day if possible, not just for a little while.
This reply was created from a merged topic originally titled
I cant stand the new panel. I would also like a function to disable it.. -
-
The new panel is too fat and too wide and has odd looking buttons. It is ugly and much harder to use than the old classic panel which is neat, narrow in width, has no weird looking buttons, and is very simple and straightforward to use. It's like when nVidia tried to force users years ago to a new GUI. A lot of users simply stopped updating the video driver on the last update that allowed us to use the classic GUI. That is how much we hated the new GUI (and we begged in over 1000 posts in nVidia official forum for them to not force the new GUI on us). I still use the classic nVidia panel on this now old computer. I'd rather have an ancient video driver than be forced to that ugly new panel nVidia created for Vista.
So, for how long can I use the old Ghostery panel? I will be getting a new Win 7 Pro computer soon (currently on XP Pro) and I will want the old panel on it also. I love Ghostery. I do not want to be forced to decide between enduring a terrible new panel or giving up Ghostery because the classic panel has been withdrawn.
This reply was created from a merged topic originally titled
For how long can I use the old panel?.-
Hi Mele,
Thanks for using Ghostery!
While we hope you adopt the new menu, the option to use the old panel will remain for a little while. I don't think we have determined a time frame yet. We have many new exciting features in the works with the new menu, so again.. we hope you adopt the new one and give it a try! -
-
-
-
-
"Exciting new features"...that's what nVidia said. But what they actually had was a horrible to use new GUI, taking a lot more clicks to do anything, stupid looking and designed for Aero thus very flashy and slow and cumbersome, and insulting to users who know something about computers.
I've already tried the new panel. Too many clicks to do anything, takes too much of my time. I am still so angry at nVida (although I have always loved nVida cards) that, guess what, on my new computer I will have Radeon card.
With my new computer Aero will be turned off and I will be using third party software to bring back XP style Start, etc. and will use Classic style windows and buttons, just as I did with Vista, so Windows 7 will look and act as much like XP as possible.
Ghostery does NOT need "new and exciting" features. Ghostery is PERFECT as is on Fx. You start adding stuff and you will lose a lot of us. Please don't ruin Ghostery.
I've never been able to get Ghostery to work on Opera and now that I know it has always had this awful "new" panel, I'm glad it never would install properly because I would not have used it if I had seen that panel instead of what Fx has. As for Chrome and Safari, those are the two WORST browsers. I hate both of them and have used them (for a year to see if I could possibly grow to like either one) but never will again. I feel insulted on behalf all Firefox and Sea Monkey (where I also have Ghostery) users as we don't want Chrome or Safari and we don't want our extensions to imitate Chrome extensions (or Opera ones) as those are mostly Mickey Mouse looking and behaving extensions. Why do you think we all use Fx and Sea Monkey? it's because they are NOT that awful Chrome or Safari and, unfortunately, Opera has to now be included in the Chrome/Safari category.-
> Too many clicks to do anything, takes too much of my time.
This is something we can address. Right now it takes an extra click to access toggling tracker blocking and to whitelist/unwhitelist the page you are on.
However, as I wrote elsewhere, we plan on eliminating the "Edit Blocking Options" step in a future update, after which point everything will take the same or fewer clicks as the old menu.
Some things are already faster/take fewer clicks in the new panel: Toggling multiple trackers, for example, no longer requires reopening the menu after each tracker. -
-
-
-
-
It's total crap.
This reply was created from a merged topic originally titled
Why the worthless piece of shit menu? Old one is much better!. -
-
Leave it default as the old menu the new menu is too laggy on too many pc's including my own... New menu takes 5secs or more to load whilst the old better one loads instantly.
This reply was created from a merged topic originally titled
Old Menu Should be Deafult New Menu Sucks Sorry.-
Hi Ozpicious, thanks for using Ghostery.
Could you please tell me a bit more about the issue you are experiencing? Does this happen every time you click the icon, or on certain sites? What other addons do you have running? Are you running Ghostery with everything blocked or not? Thanks! -
-
-
-
-
This is horrible, when I click on the Ghostery icon nothing even happens anymore!!! How can I even get to the Advanced tab to try to change this??? HATE HATE HATE this new version!!!!
-
Hi Mezzodiva54,
Are you left- or right-clicking on the Ghostery button? -
-
or maybe MIDDLE clicking??? :D
-
-
-
-
-
I rebooted the computer, and (for now) Ghostery looks like it used to look, so I am satisfied. FOR THE MOMENT. Don't ask me how I managed it, because I'm not sure (even following the advice of Alexei regarding the Advanced tab, it is not all that clear, but anything is better than the "new and improved" version with the boxes and the toggle).
Like all good things (ALLMUSIC), it takes so little to screw something terrific up and make it a giant pain in the ass. I hope the powers that be will take our criticisms (and love for the original version) to heart, and not write them off to the throwaway "oh, everyone hates change, they'll get used to it". It's simple and functional versus complicated, mucked-up and overwrought. Clean and simple is always better (or, as Mlle Chanel would say, "less is more"). -
-
How about you go back to the simple 1 click system for using Ghostery instead of the current "new and improved" 4 click system. I can not express how much it annoys me that you took a very efficient great product and turned it into a multi-click slow down process.
Thanks
This reply was created from a merged topic originally titled
1 click system. -
-
Respected staff of Ghostery,
Lest I be not thought guilty of postponing my praise and admiration for your Ghostery.
However, why is it the nature of these days, that everyone slaves to constant visual changes, even when it renders the essential functionality to worse? Why is that (OS/Browsers...) when substantial change is not to be found, or is not relevant, people resort to drastic visual changes, as if the very attempt would make it better in the eyes of customers/users.
I use Opera/Firefox/Seamonkey (when I have to) /Ie. I saw your visual changes updating my Opera to latest version, but postponed FF because some of my Add-ons are not happy with the latest versions.
So I’ve switched to closest version to be updated, but not for penalty of my Add-ons. And since Opera is not my primary browser your new look didn’t bother me that much. Now when it is updated on my FF as well, well, allow me to say, I’m very disappointed.
Previous way of choosing and blocking was so intuitive, friendly a logical, resembling "old school" or classic type of approach, if you will. Now it feels so restrained, instead of Ghostery being extensive to me, I’m becoming extension to Ghostery. Why is it so important for developers to strive for generic template looking designs, where form never follows function!
I’m all open for new ideas, fully understand the constant flow of development. But then, I would like for customers and users, to be allowed to go back to old design - if they want to.
You have just diminished my experience, because, even after a one week, I find your new look as complete downgrade, just to be fashionable without the real purpose. I wish you would allow your customers option to choose.
Sincerely yours in Ghostery
Anthony
This reply was created from a merged topic originally titled
Ghostery fashion - downgrade.- view 5 more comments
-
-
-
-
-
-
Thanks for your kind words, and keep the feedback coming, please.
-
-
Since my working environment has several multi monitor setups, and none has less then three monitors per setup. I think, I can speak objectively spending some time with your new look, while sharing some thoughts.
Looking from regular (19", 20’, 22") to mid (24") and biggest working space (27" 30") specially where dot pitch is not recommended for general/home/office type of input, as it serves more in sphere of creative/production type of applications.
Even there I can say, that Ghostery client area seems slightly oversized. For everyday confirmation and restriction clicks, I feel that such "verification area screen" should be much smaller. I like the tracker buttons, don’t change that, but try to strategically, so to speak, make the layout more concise for the "Pause blocking" , "Whitelist site" and surrounding buttons on the primary menu.
No reason to force entire screen to be so big, just to see clearly oversized buttons.
You could logically invoke their presence with logical symbols, or at least, much smaller fonts which are well rendered to be sharp for most of the users. The shape and size of the popping window is simply too big. With certain help of transparency you should reduce it even more, but 100% no at the expense of functionality.
Well, that is my observation so far. Function wise, I have no complaints, it works for me.
regards -
-
-
-
We released a redesigned version of the findings panel with Ghostery 2.9 for Firefox. The redesign should take care of most usability issues with the previous findings panel. See this blog post for more information: http://purplebox.ghostery.com/?p=1016...
The redesigned findings panel is on the way to all other browsers.- view 1 more comment
-
-
Hans,
Here is a functionality comparison of the three versions of the findings menu/panel we have now: https://getsatisfaction.com/ghostery/...
There is more discussion in the linked thread. The short version is:
- We can't do what we want to do using a standard menu.
- We don't have the resources to keep maintaining/developing the original Firefox findings menu.
- The latest redesigned panel should be more clear and faster to use (fewer clicks).
Sorry if this is disappointing. -
-
We are already working on improvements for the redesigned findings panel. For example, text needs to be more more legible in certain cases, and the activated/pressed state of whitelist/pause buttons needs to be more clear.
Overall, I believe the redesigned panel is a strong improvement on both the original Firefox menu and the first findings panel from Chrome/Safari/Opera. -
-
-
-
I have been using Ghostery for a long time.
I prefer the old panel but appreciate things have to change (improve?)
The old panel had an 'update bug lists' which the new panel doesn't have so please include this in your redesigned panel in future.-
Hi Holme Moss,
If you enable tracker library auto-updates on Ghostery's options page, there shouldn't be any need to update manually from Ghostery's menu/panel, since auto-update checks should happen several times a day (and our library typically gets updated once a day at most). -
-
-
-
-
I have auto-updates enabled but I like to check all updates have updated correctly. Although I have 'block all new trackers on update', I have had occasions where some have been 'missed' and not automatically blocked.
-
The not blocking by default correctly is a Ghostery for Firefox bug that will be fixed in the 3.0.0 update. The bug occurs on Ghostery extension upgrades.
I suggest enabling tracker library update notifications on Ghostery's options page. This should help you check on Ghostery's settings without needless visits to the options page. -
-
-
-
-
CHAMP
1Thanks to everyone's feedback, we are going to keep the option to use the old menu in the upcoming big update of Ghostery for Firefox. -
Loading Profile...



Twitter,
Facebook, or email.












