When adding URLs to the whitelist, whitespace should be trimmed

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In the Ghostery options on the Whitelist tab, when I enter “ http://example.org/” and press the Add button, an error message appears. Instead of this error message, the leading whitespace should be trimmed silently before processing the URL.

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Pete (Senior Communications Manager) January 18, 2015 19:08

Roland.. you can send an email to support@ghostery.com with all of your suggestions.. I'm afraid some of your entries will get lost due to volume.

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Roland.. you can send an email to support@ghostery.com with all of your suggestions.. I'm afraid some of your entries will get lost due to volume.

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Roland Illig January 18, 2015 22:26

Oh, that’s surprising to me. I thought that this forum was exactly made for tracking those ideas and their life-cycle, and preventing the support team from duplicate suggestions. There is even this nice “Under consideration” status label which I expect from an issue tracker.

If you really prefer support mails over this, sure, I can do it. It just feels weird to me.

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- Pete (Senior Communications Manager) January 20, 2015 00:30
  
  No its fine to do that here.. just seems like you are adding a lot of threads instead of adding them to existing ones.
  
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- Roland Illig January 20, 2015 18:34
  
  Hmmm, I hope that I added my threads starting on https://getsatisfaction.com/ghostery, so that they were checked for duplicates. If so, there weren’t any duplicates.
  
  But I just saw that it is possible to directly submit topics, so I’m not sure which way I took. Starting from now I will definitely check for duplicates.
  
  I will also suggest to getsatisfaction.com that they offer a “check for similar topics” button to all the submit forms.
  
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- Roland Illig January 20, 2015 18:47
  
  I just compared these two pages:
  
  * https://getsatisfaction.com/getsatisf...
  * https://getsatisfaction.com/ghostery/...
  
  The difference between them is that the former checks for duplicates and the latter doesn’t. So if you want to avoid duplicates, you should probably change the way new topics are posted. It should be possible to configure this process somewhere in the project settings.
  
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- Pete (Senior Communications Manager) January 20, 2015 18:52
  
  We're working on a new support solution so it shouldn't be an issue moving forward.
  
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What's the status of this idea?

Oh, that’s surprising to me. I thought that this forum was exactly made for tracking those ideas and their life-cycle, and preventing the support team from duplicate suggestions. There is even this nice “Under consideration” status label which I expect from an issue tracker. If you really prefer support mails over this, sure, I can do it. It just feels weird to me.

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When adding URLs to the whitelist, whitespace should be trimmed

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When adding URLs to the whitelist, whitespace should be trimmed Edit Subject

When adding URLs to the whitelist, whitespace should be trimmed

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