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I'm trying to install Ghostery and failing miserably. I'm using Windows 7 64-bit Professional on a multicore box. Yes, I'm running IE9 (I regressed from IE10 in order to run Ghostery).
(1) I downloaded the program from your website (and also tried a copy from Softpedia (I think)); both profess to be v 3.0.0. But the embedded version number is 1.26.152.152. Why is that? Is the wrong version up on your website?
(2) The first time I tried to install, everything went smoothly and I got through all the introduction pages (which also said I have version 3.0.0). Then I closed down IE9 and reopened it, as instructed -- no sign of Ghostery anywhere, not even in any of the pulldown windows. I tried restarting IE9 several times, restarting the computer a couple of times, and even doing a hardware turnoff and reboot -- no effect. So I uninstalled Ghostery (via the control panel, as instructed) and tried to reinstall it. I repeated that uninstall/reinstall cycle several times (the last time after even disabling the Comodo firewall and all Comodo programs-- no, I wasn't running any antivirus programs on the previous tries) and after every one of those uninstall/reinstall cycles I got exactly the same behavior: the Ghostery icon plus a "Ghostery is loading..." message popped up in an IE9 window and flashed at about 10 second intervals -- for ever, apparently, if I had let it.
Changing it from 32-bit IE9 to 64-bit IE9 (via the Enable Enhanced Protected Mode box in Internet settings / Advanced, and then rebooting) makes no difference. Turning off the pop-up blocker and rebooting makes no difference.
Any ideas?
NearThe End
Your version #s conflict; your documentation sucks, your installer hangs, and I'm on the point of giving up.
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I’m
PC Illiterate
Sorry i can't help M, but someone will sort you out i'm sure But you may be able to help me out. i keep getting dll file problems where i'm told certain dll file could not be found, it may work if you reload it. i've tryed a few auto/fix downloads but if they work atall then it's not 4 long. Any ideas/help thanked. S-t-SComment -
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Hi Martin,
Thanks for downloading Ghostery!
1. Current version is 3.0, the 1.#.. is an auto generated # assigned by Windows/IE..
2. As far as the Icon not being there.. I am looking into this issue further.. the icon does not work in IE 10.. and I'm curious after the downgrade from 10 to 9, that there is something residual holding on to the navigation bar setting.. I have 1 other user stating the same thing, but can't reproduce it. I am going to loop in our dev team to get there input. -
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I’m
pleased
1After tearing out much of my remaining hair, finally I got Ghostery 3.0.0 running in IE9 under 64-bit Windows 7 Professional. So here's my Good Deed For The Day; these are the hoops I had to jump thorough to get it done. (This is the documentation that the folks at Ghostery SHOULD have written for you....)
WARNING: this is what worked for me, but "Your Mileage May Vary," etc., etc....
(1) If you're paranoid (a euphemism for "experienced"), create a System Restore Point.
(2) Download and save the ghostery-ie.exe 3.0.0 installation file for Internet Explorer.
(3) If, like me, you're curious and you look at its version #, you may find it reads 1.26.152.152 -- mine does. WTF? Never mind, it does indeed install as 3.0.0.
(4) Check to see whether you are presently running IE9 or IE10. If you are running IE10, uninstall it and thereby revert to IE9, thus:
Start *** type “Programs and Features” in the search box *** View installed updates (in the left pane) *** Uninstall an update *** scroll down to the “Microsoft Windows” section *** select Internet Explorer 10 *** Uninstall *** wait till it's finished! *** reboot to restore IE9 *** check that now you are running IE9 *** (See http://news.softpedia.com/news/How-to... for more details)
(5) When you are sure that you have reverted to IE9, create another System Restore Point. WARNING: this is IMPORTANT, because if you were running IE10 and if any time in the future you restore a system that predates your reversion to IE9, Windows will revert to IE10 and the Ghostery install will quit working!
(6) Turn your pop-up blocker OFF!
(7) Turn your antivirus software OFF (but remember to turn it back on again after you are done). Leave your firewall ON.
(8) If you have an IE icon in your taskbar, delete it from the taskbar (but don't delete it from your desktop)
(9) Start *** type “Internet Explorer” in the search box *** select "Internet Explorer 64-bit". Leave it open; Ghostery will close it for you.
(10) Double-click on the ghostery-ie.exe install program. That should start execution, volunteer to close the IE window for you (let it do so), and then it should reopen IE9 to present to you a series of set-up screens.
(11) IMPORTANT!! If what you get is the Ghostery icon plus a "Ghostery is loading..." message popped up in an IE window, and flashing at about 10 second intervals, apparently for ever --- you are back in (or still in) IE10!! (Go look! This one tripped me up big-time, because I had had to do a System Restore after my start-up desktop went haywire - see the warning in (5) above.) In that case go back to step (4).
(12) Otherwise, go through the setup screens (I set mine up to block everything for maximum effect; you can always change your setup later) and then close IE9.
(13) Do you have a 64-bit IE icon on your desktop? (I do: don't know whether I created it, or whether Microsoft created it.) If yes, double-click on it. If no, Start *** type "Internet Explorer" into the search window *** select Internet Explorer 64-bit. The reason is that the Ghostery icon and window won't appear in 32-bit IE9, which is the Windows default!
(14) Browse a website and check that the Ghostery icon has appeared (near the upper right-hand corner) and that the Ghostery drop-down window opens.
(15) How can you make Windows 7 default to using 64-bit IE9? You can't; Microsoft won't let you. (There a long discussion about this at http://windowssecrets.com/forums/show... together with a supposed workaround (which I haven't tested)).
(16) But what you CAN do now (assuming you did step (8)) is to drag-and-drop the 64-bit IE icon from your desktop into the taskbar. If that icon isn't already on your desktop, you'll have to create it; sorry but I don't know how.... :-(
(17) If the process goes wrong someplace and you have to reinstall Ghostery, you can do so on top of the existing installation; you don't have to uninstall it first.
(18) When you're sure it all works, turn your antivirus software back on, and create yet another System Restore Point!
All this looks like a lot of work, but in the end you too will be amazed at what Ghostery reveals, and you'll be glad you did it.
And a note to the folks at Ghostery; feel free to delete my earlier post, and to reuse this text in your own published documentation, and thanks very much for (what turned out to be, in the end) a great program!
Happy Easter!-
Hi Martin!
Wow.. Thank you for detailing this out for everyone. As you said at the beginning.. this worked for you, but not guaranteed to work for everyone.. but this a great reference for a process that worked.
So we thank you! -
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