Balances incorrect in Envelope tab, but correct when you open the Envelope

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  • Updated 1 year ago
I have restarted my computer and log back into my Goodbudget.   Two of my envelope balances are still off.  They show wrong in the left column, but when you open the envelope, it shows the correct balance.  Is this the issue you are discussing?

Note: This conversation was created from a reply on: Being signed out of account when trying to make envelope updates.
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Andrew Sterling

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Posted 1 year ago

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Photo of Chi-En Yu

Chi-En Yu, Official Rep

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Hi Andrew,

What you're describing sounds like a different issue than the ones described on the thread you originally posted on, so I've moved it to a new thread.  Can you send us an email at support at goodbudget.com with your username and a screenshot of the mismatched balances?  That way we can take a closer look at it for you.

Thanks!
Chi-En