cant make transfer payment from checking to debt accounts

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  • Problem
  • Updated 4 weeks ago
For some reason, when I try to put input transaction for a payment to an account identified as debt, the mobile platform won't let me do it.  I get message saying "Go to the website to make debt transaction."  I don't understand why I have to go to the website to simply indicate a transaction as payment to a debt account.  
Photo of tnkmch .

tnkmch .

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Posted 4 weeks ago

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Photo of Alex Park

Alex Park, Official Rep

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Hi tnkmch,

Thanks for your message, and sorry for the troubles adding your Debt Payment transactions on your phone. Currently the Debt features are viewable on the Goodbudget mobile apps, but you can only make transactions and adjustments to the Envelopes/Accounts on the Goodbudget website version. To facilitate this, you should be directed to the website if you try to make Debt-related changes on the mobile apps.

Sorry for the inconvenience!