EEBA in other languages?

  • 1
  • Praise
  • Updated 4 years ago
EEBA is nice soft and useful also for non technical people. Why is it not localized? I mean I would like to see my country localization. Is it possible to participate on localization? Also the website would be nice to have in other languages. I think for product like this, that can be used in non-English countries, this would be great step forward.
Photo of pavol.zibrita

pavol.zibrita

  • 22 Posts
  • 2 Reply Likes

Posted 7 years ago

  • 1
Photo of Audrey Chau

Audrey Chau

  • 85 Posts
  • 4 Reply Likes
I am glad you like EEBA, but we do not have anything to announce about translated versions of EEBA. If we were able to make EEBA available in other languages, we would also want to provide high-quality customer support in those languages. At the moment, we do not have the capacity to provide the kind of customer support that our users deserve in languages other than English. I hope that makes sense.

On the web app and on the Android app, you are able to change the currency. You can find this option in My Account on the web app and in More >> Settings on the Android app.

I hope this helps!
Photo of pavol.zibrita

pavol.zibrita

  • 22 Posts
  • 2 Reply Likes
It looks to me like magic circle, what you describe here.
I think you will not get non-english speakers to use the app because there is only english version. You will not do non-english version, because, there is not enought non-english speakers that would want that ....

I understand your thoughts, anyway, I think providing people at least with translated apps on phones, would be nice. You can always mention, that the support is only in english. I think people can understand that. And you can point out, that paid programs have also support only in english.
Photo of Chi-En Yu

Chi-En Yu, Official Rep

  • 514 Posts
  • 36 Reply Likes
Hi Pavol,

To clarify, it's not that we don't think there are enough non-English speakers who would want the app in their language. We know you're there! For us, providing the app in Spanish, for example, goes hand-in-hand with providing support in Spanish in order to foster a positive customer experience. So we would need to be ready to provide both simultaneously, which we're not ready to do at the moment.

I hope that makes sense!

Chi-En
Photo of becca h

becca h

  • 1 Post
  • 0 Reply Likes
I understand and appreciate the desire to offer great customer support. However, I think your customers would perfer to have something over nothing. This app was reccomend to me by a friend, but my husband only speaks Portugues (I ́m an American in Brazil). I'm really impressed by what I ́ve seen, and my friend only reccomends the best apps, so I would love to use it. However, there is little point if my husband can't also use it.
Photo of Becky Huang

Becky Huang, Official Rep

  • 1560 Posts
  • 78 Reply Likes
Hi Becca,

Thanks for your feedback and for understanding. I understand that it wouldn't be possible to share this app with your husband if he isn't able to read the English. I've gone ahead and added your voice to our requested features tracker.
I hope this helps.
Photo of Alejandro Sanchez Cervantes

Alejandro Sanchez Cervantes

  • 1 Post
  • 0 Reply Likes
Hello, 

I would like to have updated information about this topic. Now that EEBA transformed to GOODBUDGET, is there any plans to have implementations in different languajes?  I ́m interested in Spanish. 

Kind regards. 
Photo of Karisa Russell

Karisa Russell, Official Rep

  • 1717 Posts
  • 223 Reply Likes
Hi Alejandro - Thanks for checking in! Goodbudget is available in Spanish on Android. To see the change, just change your phone language settings to Spanish. We don’t offer customer support in Spanish right now, however, but hope you’ll find having the app in Spanish useful! Thanks again! 
Photo of pavol.zibrita

pavol.zibrita

  • 22 Posts
  • 2 Reply Likes
If you don't want to invest a lot into it, you can host a translation service for crowd translation, something like this: https://weblate.org/en/ or even host your project there (but for money). Once you are satisfied with the translation, you can roll it out.

You can explicitly say, that you have support only in certain languages. That does not mean, you can't have translation of your service and app in that language. Or?
Photo of Karisa Russell

Karisa Russell, Official Rep

  • 1716 Posts
  • 223 Reply Likes
Hi Pavol - Thanks for the resource! I've included your thoughts in our notes, so we can review them as we continue to think about supporting more languages on multiple platforms.