Envelop showing wrong remaining value

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
My son was playing with the envelope entering in each a transaction with very big expense (like up to billions...). I deleted those transactions, but now one envelope is showing wrong remaining value. The transactions show the value that should be remaining, but the envelope view (both web and android) show the envelope as 0.

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pavol.zibrita

  • 22 Posts
  • 2 Reply Likes

Posted 4 years ago

  • 1
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Becky Huang, Official Rep

  • 1560 Posts
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Hi Pavol,

Sorry that happened! Can you email support@goodbudget.com with your username so we can take a closer look? We can try to adjust your Envelope balance so it matches with the running balance. From there, you should be able to adjust the Envelope balance by filling it, transferring money out or by adding an expense.
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Becky Huang, Official Rep

  • 1560 Posts
  • 78 Reply Likes
Hi Pavol,

Thanks for emailing us. We were able to correct the issue from our end. Let us know if you have more questions.

Thanks!