I just purchased app. It said 5.99 but I was charged 9.99 and 2.99 anyone else get overcharged

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  • Problem
  • Updated 6 months ago
Overcharged
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sadie batres

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  • Concerned

Posted 6 months ago

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Wayne Woodbury

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I've never purchased from iTunes, but it looks like at iTunes problem to me, especially if it was listed as 5.99 and it made two charges for different amounts.  I would contact their support first.
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Alex Park, Official Rep

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Hi sadie,

Sorry for the billing confusion. Is it possible you're using a currency other than USD? The prices we list are in USD, so if you use a different currency you may pay a different amount than listed when the amount is converted to your currency by Apple + your bank.

If this is not the case, would you mind giving us an email at support@goodbudget.com with your Goodbudget household email address so we try taking a look at your household and see if there are any problems there?