Import Transactions not working anymore

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  • Updated 6 years ago
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The import bank transactions function does not seem to be working properly. Specifically, any checks or income in the import do not work. I am unable to drag and drop them into an envelope.
Photo of jackh113


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Posted 6 years ago

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Photo of Steven Tafzil

Steven Tafzil, Employee

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Hi Jackh113,

Thanks for contacting us and for reporting this issue. Could you send us an email at with your Household Username and a copy of your import file? Just be sure to edit out your Account information before sending it to us. That will help us look into the issue and see what's going on.

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