In the Android app, moving envelopes around is malfunctioning

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  • Question
  • Updated 1 month ago
  • (Edited)
Just so you are aware of the problem.

In "edit envelopes" on the Android app, while attempting to move an envelope down, it instead snaps up even higher in the list.  I tried and tried to fix my list of envelopes and now many are scattered all over the Annual envelope section, completely out of order.

It appears that the rearrange routine has been broken, somehow.  Please let me know when that is fixed.  That did not change the envelope order on the web, of course.  That is fine for home use, but it has made it difficult to handle my finances efficiently on my phone, while on the road, now.  A minor adjustment ended up making a mess on my phone.
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John Vander Stel

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  • OK, but a bit flustered

Posted 3 months ago

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Alex Park, Official Rep

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Hi John,

Sorry for the troubles rearranging your Envelopes! We are currently aware of a bug that makes it difficult to reorder Annual and Goal Envelopes on the Goodbudget Android app, and it sounds like you may have experienced this bug as well.

I've added your report to our bug tracker, and we'll be sure to circle back to let you know if a fix is available. However, in the meantime we can offer a workaround for you to be able to reorder your envelopes on your phone. Typically if you change the order of your envelopes on your phone, the order you've created on the mobile app is made separate from the order you see on the Web version. That means that, as you've seen, once you change the order on your phone, further changes made on the Web will not sync down to your phone. However, we can change this setting in our database so that you can edit the order of your envelopes on the Web and sync those changes down to your phone.

If you're interested in this, shoot us an email at support@goodbudget.com with your household email address and the phone you're using that you would like the Envelope order reset on.

Hope that helps!

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John Vander Stel

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Thank you so much, Alex!  Your adjustment to my account worked great! 

In the meantime, I can simply change the envelope order at any time on the web.  With the way I use GoodBudget, that works great for me. 

Please just let me know when that bug is squashed in the future.  I could probably use that feature for other organizational purposes in the future, as well.

You guys and gals rock! :-)

John Vander Stel
Grand Rapids, Michigan
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Alex Park, Official Rep

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Hi John,

Of course, glad to help! We'll be sure to update this thread if a fix for this issue becomes available, and you are able to reorder your Annual and Goal Envelopes on the Android app easily and normally again.
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Alex Park, Official Rep

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Hi John (and others following this thread),

We've just released an update to our Android app, and with this update we believe we've fixed the bug you were experiencing where it was difficult to rearrange your Annual/Goal Envelopes on the Edit Envelopes page because they'd jump around out of order. If you go to the Google Play store and download the new app version, you should be able to edit your Envelope order as you please without it messing up or looking funny.

Hope that helps!

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John Vander Stel

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Thank you, Alex.  I'll check on it later tonight.  Cheers!