My account on good budget are not matching my actual accounts.

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  • Updated 2 months ago
  • Solved
My account on good budget are not matching my actual accounts. I have made sure my statements match everything I have entered into the budget app. I have even deleted the household and started fresh. This has not helped, I am having to update my account balances on the good budget app constantly. Please help. 
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Christye Jane Bernard

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  • frustrated

Posted 2 months ago

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deb crouch

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I’m having the same problem.
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Alex Park, Official Rep

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Hi Christye and deb,

Sorry to hear about the issuers you're having with your balances! It's difficult for us to look into what might be happening in your households without being able to see them and know your particular personal situations, so would you both be able to shoot us emails at support@goodbudget.com with 1) your Goodbudget household email address, and 2) a brief description of which specific balances you're seeing that look off and why you expect them to be different?

Thanks for your help!