I've "set" my envelopes with my income, and they appear to have reset properly. However, when I enter one of the envelopes, I'm given an error: "Negative Money Warning", or "Time to Refill Your Envelop". And, I only have red-bars, no green-bars. If I go back to refill again, the amount gets impacted by the overspending or underspending from the previous month. All I'm trying to do is have my envelopes reset for the month. I've placed a work order to the Priority Support, but they are not responding. Can someone please tell me how to simply reset my envelopes for January. Thank you.