Negative unallocated? Confused

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  • Updated 4 months ago
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A $471.00 negative unallocated showed up today and I can't figure out why. I have a two income sources that have been set up to allocate automatically by setting up quick fills, so I've done nothing different that I can tell. How do I best figure out why this happened?

Also, there is a $29 bill that I pay for my mom, and there is an automatic transfer from her bank to mine to pay for it. How do I have this deposit directly into that envelope rather than sit in unallocated until I move it? The envelope keeps going negative but I don't see it in unallocated. Confused. Why are there so many checking account entries that are supposed to go to certain envelopes that say "unallocated"?
Paul

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Paul

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Posted 4 months ago

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Alex Park, Official Rep

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Hi Paul,

It sounds like you're confused as to where your Unallocated balance is coming from. A good first place to start would be this article in our Help Center. From your description, it sounds like one of your Fills may have Filled your Envelopes by more money than you had available, making your Unallocated balance negative.

As for the $29 bill, it sounds like you're saying you currently have the money enter your household as an Income to Unallocated, and want the money to go directly into the relevant Envelope. To do that, you should create a new Envelope Fill from New Income, which will add money to your household and your Envelope in one fell swoop. After you create that, you can delete your old Income to Unallocated.

Finally, I'm not sure what you mean by "checking account entries saying 'unallocated'", but it sounds like this too is an issue where you're expecting an Income to your checking account to directly fill your Envelopes but it's instead going to Unallocated. If so, you can solve this by following the guide above. If not, would you describe further what you mean by that?

Hope that helps!
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Paul

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Hi Alex, I do understand what you mean that unallocated will go negative when you try enter more money than available. But I haven't changed any income sources at all, so I still can't figure out why it went red all of a sudden. Nothing has changed. I just can't figure out where to check to figure it out. 

Per your advice, I have changed 2 other small sources to "income" versus just calling it a credit when I get it, since both are regular monthly sources. I do wish that y'all could eliminate a step by letting you pick an envelope for a credit/income item to go into right off, rather than having to go back to "unallocated" and then finding the envelope. Like for example, someone pays me $100 they owed me. I enter it under "income" (which it really isn't), then I have to go back to "fill envelopes" and transfer it from "unallocated" to the correct envelope. Would be nice to have an envelope window there to start with.

To clarify entries that say "unallocated"; my monthly retirement check is always the same. It is set up as an income to repeat bi-weekly, and there is a "quick fill". But I guess since I asked it to repeat, I never even have to click on the "quick fill" tab, it just fills automatically. So is that why under my checking account ledger, it shows it as "unallocated"?
Paul
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Alex Park, Official Rep

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Hi Paul,

I think I will need to be able to take a look at your Goodbudget household to be able to provide more accurate help and answers to your questions. I'm pretty sure I know your email address from a conversation we exchanged earlier, but just to confirm, would you write us at support@goodbudget.com with your Goodbudget household email address and a note saying that we were talking about your Unallocated in the forum?

Once I see your household I should be able to provide you w more specific help!
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Paul

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Alex,
Sending a private email.