Phone stopped synching, now lost all inputted info

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

My iphone stopped synching 25 days ago. And when I logged out and logged back in, I lost all the transactions I had inputted into my phone over those 25 days. =( Is there anyway to recover that data without having to input everything again? B/c there is no way I can remember. Some were just cash transactions that I never got receipts for.
Photo of Noella Choi

Noella Choi

  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Audrey Chau

Audrey Chau

  • 85 Posts
  • 4 Reply Likes
Hi Noella,

If your iPhone stopped syncing then logging out would erase any unsaved transactions. There is no way to recover the information, and I am sorry for the trouble.

Did your iPhone have internet access throughout the past month of budgeting? EEBA tries to sync when the app is launched or when a new transaction is made, but cannot without an internet connection.

Now that you have logged back in, is your iPhone still having trouble syncing to the web? If you can, please send us an email at with your household username. We'd like to take a look at your household and make sure that the syncing issue is not lingering.

This conversation is no longer open for comments or replies.