popup comments in android app

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I really enjoy the popup comments that appear when I perform transactions through the app! However (and this maybe more a question than a problem), when I paid a bill through one of my funded envelopes, I got a "You'll get back on track" message. The transaction emptied my envelope, as it should because I budgeted the exact amount (ok, wait, my previous transaction was to envelope transfer $0.43 into the envelope so I wouldn't be in the red). Because the popup sounded negative-but-encouraging, I'm just wondering if I did something "wrong", or is this the comment one gets when envelopes are emptied?

Thanks!
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Cheryl

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Posted 3 years ago

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Karisa Russell, Official Rep

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Hi Cheryl, 

That's a good question! To be clear, you didn't do anything wrong! There's logic to which popups appear and when. It sounds like the logic in your scenario is that when an Envelope is emptied too soon, Goodbudget assumes you're 'behind' and wants to help you get 'on track'. Really, you've just paid a bill, which is a good thing! 

Right now, Goodbudget doesn't know the different between paying a bill from an Envelope, or simply spending too fast. I think it's safe to say you can just ignore that comment if you see it again.

I hope that makes sense! 
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Cheryl

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Perfect, thanks, Karisa!