Problem with February

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  • Problem
  • Updated 3 months ago
I have some scheduled transfers and payments set up for every month, and they happen on 30th of the month. I would have assumed February would be taken in to account and the transactions either happen on the 28th (possibly 29th in the leap year) or on 1st of the following month. 

But it seems that all the transactions for the end of the month have just been ignored. None of them have automatically happened, even though they are set as Every Month schedule. They are not waiting in the pending transactions either.

Is this a problem that's being addressed by Goodbudget, It really needs to accommodate February correctly.
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Helen

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Posted 3 months ago

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Alex Park, Official Rep

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Hi Helen,

Thanks for your post, and sorry for the issues with your transactions. Can you shoot us an email to support@goodbudget.com with your Goodbudget household email and the names of the scheduled transactions in question so we can take a closer look at this issue?

Thanks for your help.
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tara

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Hello,
I have also experienced this problem.  Unless I have set this up incorrectly I believe that my envelopes were to auto refill on the first of every month.  I'd really like to try and resolve this quickly.  What is the best way to engage you?
Thanks!
Tara
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Alex Park, Official Rep

  • 401 Posts
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Hi Tara,

Sorry to hear about the problems. If you shoot us an email at support@goodbudget.com and tell us your Goodbudget email address, we should be able to look into the issue and give you some specific help.
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Tiffany Kucifer

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It sounds like you have the 30th as a pay date, instead of “last day of the month”. If you schedule payments as “last day”, February will post as expected. Hope this helps!