Problem with Reset All

  • 1
  • Question
  • Updated 9 years ago
  • Answered
When i select reset all, resetting all envelopes to their original value. The program is taking about $56 dollars from envelops leaving the two fields it affects short of the original budget. I've done reset all several times and still end up with more and more negative on two envelops each time.
Photo of Anthony Johnson

Anthony Johnson

  • 3 Posts
  • 0 Reply Likes
  • confused and frustrated.

Posted 9 years ago

  • 1
Photo of cmchien

cmchien, Official Rep

  • 610 Posts
  • 44 Reply Likes
Official Response
Hi Anthony, thanks for the question. Sorry for the frustration.

I'm not sure if this is exactly your issue without looking at your account. However, I suspect that it may be the following:

If you use Reset (or set specific), EEBA does a bit of a fancy calculation to do the reset. If you have transactions *on or after* the date of the reset, EEBA takes these into account in setting the amount. This was implemented because many folks were telling us they were forgetting to do their reset and were needing to do it after the fact. The way it now works, EEBA helps to calculate so that "as of" the date you have indicated for the reset the balance will be as specified--at the beginning of the day.

More information at this blog post: http://blog.eebacanhelp.com/2010/10/h...

Is this your situation? I.e., were you backdating the reset or did you have other transactions already recorded on the day (or in the future) that you were doing the reset?
Photo of Anthony Johnson

Anthony Johnson

  • 3 Posts
  • 0 Reply Likes
my account name is anth0n3 please by all means fix it. I just tried it again, what i'm doing is clicking Add Money or Adjust Envelope Balances, then selecting Reset ALL envelopes to their starting amounts. When i do, it takes away $50 from one envelope and 1.60 from another.
Photo of cmchien

cmchien, Official Rep

  • 610 Posts
  • 44 Reply Likes
Hi Anthony,

Thanks for the additional information. I've looked at your account. I would first go in and delete all your adjustment attempts from 11/30. Because each of those is on the same day, they are going to end up being cumulative. After you've done that do a reset and see if that does what you expect it to do.
Photo of cmchien

cmchien, Official Rep

  • 610 Posts
  • 44 Reply Likes
(You can delete an Income entry, by clicking on the transaction and then clicking the "Delete this Income" link)
Photo of Anthony Johnson

Anthony Johnson

  • 3 Posts
  • 0 Reply Likes
Thank you that worked beautifully.
Photo of cmchien

cmchien, Official Rep

  • 610 Posts
  • 44 Reply Likes
Good, glad to hear it!

This conversation is no longer open for comments or replies.