Server Error with trying to import

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
Every attempt at trying to import bank transations, using the same process I've used for years, results in the following error message:

504 ERROR
The request could not be satisfied.CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

I've tried on several different days, and even on different computers. Same error message.  Any others having this issue?  It looks like others experienced it in the past but I don't' seen anything recent.
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Melissa Griffin

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Posted 2 months ago

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Alex Park, Official Rep

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Hi Melissa,

Sorry for the Import troubles! I believe I responded to your email as well, but would it be possible to send us a screenshot of this error message and a copy of the file you're using to Import so we can take a closer look?
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Melissa Griffin

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I have sent this information just today.  thank you for your help