sync not working on andrioid

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  • Problem
  • Updated 5 years ago
my andriod app keeps saying sync problems with server and it will try again. any way to fix this? cheeers
Photo of Victor Chong

Victor Chong

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Posted 5 years ago

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Photo of Steven Tafzil

Steven Tafzil, Employee

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Hi Victor,

Sorry for the trouble. Have you registered a household? If so, log into your household on the web and set it up the way you want. Then logout/login on  your phone. That will clear the local data on your phone and download a fresh copy from the web. 

Did you happen to notice when the syncing problems started on your phone?