Syncing issues

  • 1
  • Problem
  • Updated 2 weeks ago
Hi, I am having problems with the app. It hasn't been able to sync for 2 weeks. I tried re-installing but now I can't even log in. I can still log in online but transactions from last 2 weeks not there.
Photo of Kia Faux

Kia Faux

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Posted 2 weeks ago

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Photo of Alex Park

Alex Park, Official Rep

  • 283 Posts
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Hi Kia,

Sorry for the syncing troubles! Would you shoot us an email at support@goodbudget.com with 1) your Goodbudget email address, 2) a screenshot of the error message you're getting when you try to login, and 3) a description of any other details of how you're experiencing the issue? Knowing exactly what's happening should better help us solve this issue for you.

Thanks!