Too much in 'unallocated'

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  • Updated 6 months ago
I have got too much in unallocated, that does not actually exist in real life. ie I add up all my envelopes and it comes to the same as my bank balance. I think it happened when I deleted a credit card because I couldn't get my head around it. How can I wipe the money in unallocated back to zero without it affecting my envelopes or bank balance? Thanks 
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Ros Walker

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Posted 1 year ago

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pdouds1

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Good question. I was going nuts with another budget app so I just allocated monthly payments to cards in GB until they’re fully paid off. Never even put the cards into GB. I use Mint to show my “big picture” stuff and GB to make every month make sense....
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Karisa Russell, Official Rep

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Hi Ros, 

Goodbudget helps you budget with your Total - the sum of your Checking, Savings and Cash Accounts minus any Credit Card Accounts. So long as those Account balances are correct, what's in Unallocated should represent money you have available for budgeting. If Unallocated is positive, you can disperse those dollars to your Envelopes for spending. 

Hope that helps, 
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Ros Walker

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Thank you for commenting. Unfortunately, it is definitely an error. I have filled all my envelopes and the total of my envelopes is exactly equal to the balance in my account. If I added the remaining 'unallocated' to my envelopes, I would have more 'money' than I really have in my account. So, my question remains. How can I 'zero' my unallocated 'pot' as then I will be fully back up-to-date? Thank you! 
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Karisa Russell, Official Rep

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Hi Ros, 

Unfortunately, it's not possible to change Unallocated without making other changes. You'll have to either disperse the money in Unallocated to your Envelopes, or adjust your Account balances (which I'd only recommend doing if your Account balances are wrong).

If the money in Unallocated is an error, can you email us at support@goodbudget.com with your Household username so we can take a look at why that's happening and help you fix it? 

Thanks! 
(Edited)
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Ros Walker

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Thanks. I know how it happened. I shut down a credit card account that I had already paid off from another source because I couldn’t get my head around how to use it-and the balance emptied into unallocated. I’ll stick it in an envelope and ‘spend’ it-which will mean my reporting is out this month, but there doesn’t seem to be any other way to wipe it out.
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Simone Holt

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I've just run into the same problem. How did you "spend" it without affecting your account balances?
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Karisa Russell, Official Rep

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Hi Simone - Thanks for sending an email! I'm taking a look at your case now, and will respond there. 

Karisa
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John Vander Stel

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I've noticed that the Android app does not include Unallocated in its sum, if "accounts" is not turned on, but the web version does indeed include Unallocated in its sum on top.  That is why the totals in the Android app and the web version do not match.

Until my unallocated is empty each month, the sum on top in the Android app doesn't include Unallocated, and thus shows a misleading sum on top, so I always have to open the web version to get the correct sum on top to copy to my checkbook register.

I've mentioned this inconsistency in this forum many times in the past, but since very few leave accounts turned off, it is not a high priority fix.

This inconsistency may be what is misleading you, as well, Pdouds1.

John Vander Stel
Grand Rapids, Michigan