Transaction Input

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
I just went to input some data and started on the expense tab. I realised I really wanted a transfer so switched to the transfer tab. It allowed me to input the data into the input fields but when I pressed enter everything just froze and there was no way out other than quit the browser. There has always been a problem with changing tabs, which I understand is on the verge of being fixed, but in the past GB has never completely locked up and I have always been able to quit the input processing and start again. This is on a fully updated Mac High Sierra and Safari.
Any thoughts? This is the second time this has happened.
Thanks
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Colin Grant

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Posted 1 year ago

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Karisa Russell, Official Rep

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Hi Colin, 

Sorry for the troubles! What you're experiencing is what I understand to be the existing issue with switching from the expense to transfer tab. Is this not what you were experiencing before? Until we release the fix, the only way to get around the freeze is to reload the page. 

Thanks! 
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Colin Grant

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I don't recall it locking up before, Karisa. Maybe just my bad memory :-)