Trying to reconcile an account and the items I check off aren't staying checked off

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
Hi. I'm trying to reconcile an account and as I go through the different items, things that I had checked off are coming unchecked off. Is anyone else having this problem? 
Photo of Karen


  • 10 Posts
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Posted 2 months ago

  • 1
Photo of Alex Park

Alex Park, Official Rep

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Official Response
Hi everyone,

Today we released an update to our web app that fixed the bug where transactions were coming unchecked on the Reconcile page when other transactions were added or edited. In the future you should be able to add and edit transactions while Reconciling without worrying that other transactions will be affected.

Hope this fix finds you well, and let us know if you have any further thoughts or questions.