Unallocated messes up my envelopes!

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  • Updated 8 years ago
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My neice (3) got ahold of my phone last night. She somehow got into EEBA and deleted some of my "unallocated" money transactions (numbers were all negative anyway). This caused all my envelopes to go ALL sorts of wacked out....the only ones not affected are Irregular ones that haven't had any transactions on them, The others are just crazy negative numbers now....and I KNOW I have money! Is there any way to go in and "undo" her screw up? or revert to a previous synch (e,g. before the mishap). I have email support and have yet to receive a reply.
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Ed Suttmiller

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  • frustrated

Posted 8 years ago

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Audrey Chau

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Hi Ed,

Thank you for writing to our email support. I hope that you have gotten our reply. We were able to search for the deleted transactions in the budget associated with your email address.The information we've found should help you to manually revert your Envelopes to their previous state. Please let us know at support@eebacanhelp.com if you are still having trouble with your budget and balances.

For those of you listening in, we do not offer an undo or any reset option to a previous state of your budget.

I hope this helps!

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