Unnecessary Money added to the envelopes and throwing off my budget

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  • Updated 1 month ago
Unnecessary Money added to the envelopes and throwing off my budget. While trying to fix my I allocated problem, I somehow added the budget again... and now it’s doubling everything. There’s nowhere to delete anything, go back or fix. I want to love this ap, but it’s honestly so frustrating! And, for the life of me I cannot find a phone number to just call a human!
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Jacquelynne Shinn

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Posted 2 months ago

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Tiffany Kucifer

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Are you saying you re-added a Fill? That can be deleted from the Envelope tab. Or maybe I misunderstand?
(Edited)
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Jacquelynne Shinn

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I didn’t just “add” it... I thought I was setting it up to “refill” the envelopes each month... but I think it was already added, and now it added it again. I woke up this morning and all my envelopes are doubled
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Wayne Woodbury

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It sounds like you may have set up two "Scheduled" fills and they are both getting applied.  If so, you should be able to see them in the future transactions.  These are displayed at the top of the "Transactions" tab on the mobile app and at the top of the Transactions list on the main page on the web site.  These transactions have "[Pending]" at the beginning of each one of them.  Goodbudget only displays a single pending transaction for each scheduled transaction, so if you see two scheduled fills in this area, one of them can likely be deleted.  Deleting a Pending transaction will delete the entire series (if you delete a scheduled transaction that has already been applied, it will only delete the one transaction and not the entire series).
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Tiffany Kucifer

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Perhaps it wasn’t entered as “scheduled”? I’ve done that before, and even if the date is in the future it will go in right away with a future date on it?
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Jacquelynne Shinn

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Perhaps. But how do i fix it? I can’t seem to get the money out. It won’t help me to budget if I have twice as much money in each envelope.
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Tiffany Kucifer

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Don’t you have an extra “Fill” in each envelope that can be deleted? Or is all the extra money in “Unallocated”, in which case you can go into “Unallocated” (at the bottom of the iOS screen, top of web, not sure about Android) and delete the extra income entry?
Another thought—is your monthly fill from Unallocated or Income? Depending on how you allocated your income, this could cause an inadvertent doubling as well...
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Wayne Woodbury

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If you see two Fill transactions in a given envelope with the same/similar date, that would be another indication you have a duplicate transaction.  You should be able to see the entire Fill transaction by clicking on it in any envelope.  You should also be able to delete it.  Just note that if you have duplicate "scheduled" transactions, you will need to delete one of the [Pending] transactions in order to delete all future transactions for that series.