Where are Debt Accounts on Accounts Setup?

  • 5
  • Problem
  • Updated 6 months ago
  • Solved
I have the fully paid version, but do not see an option for "Debt" accounts when I go to account setup.  Only see tabs for bank accounts, and a tab for Credit Cards.  I see the "Debt" tab in the tutorial video, but none appears on my screen.  Please help!
Photo of Vinny Dumas

Vinny Dumas

  • 1 Post
  • 0 Reply Likes

Posted 8 months ago

  • 5
Photo of Alex Park

Alex Park, Official Rep

  • 243 Posts
  • 48 Reply Likes
Official Response
Hi Vinny,

Sorry for the confusion! I've just seen and responded to your email directly, but please let us know if you have any other questions.

In case anyone else is confused -- the new Debt Accounts are a different type of account than the existing Credit Card Accounts, and have their own section in the Add/Edit Accounts screen. Currently we are rolling out these debt features slowly to all households, so if you don't yet see that new section in your household and would like to try them out, please give us an email at support@goodbudget.com and we'll help you get set up.
Photo of danos oikonomou

danos oikonomou

  • 1 Post
  • 0 Reply Likes
Same problem with my account... 
Photo of Gary

Gary

  • 2 Posts
  • 1 Reply Like
I do not see debt accounts either.
Photo of JD

JD

  • 1 Post
  • 1 Reply Like
I'm having same issue and would like to try this feature. Thanks.
Photo of Alex Park

Alex Park, Official Rep

  • 243 Posts
  • 48 Reply Likes
Hi everyone,

Sorry for the confusion. Please send us an email at support@goodbudget.com with your Goodbudget household email addresses and we'll help you get set up with the new debt features!
Photo of Michele Kidd

Michele Kidd

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled I dont have an option to set up a debt account - its missing..

I dont have a way of adding a debt account, its only showing credit cards and checking options. Do I have to get the paid version to add a debt account? 
Photo of Alex Park

Alex Park, Official Rep

  • 243 Posts
  • 48 Reply Likes
Hi Michele,

Sorry for the confusion -- I've just seen and replied to your email, but please let me know if you have any further questions!