Why are my envelopes are filling twice on the first day of the month? Do I have them set up wrong or is ther a problem with the software?

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  • Updated 5 months ago
Why are my envelopes are filling twice on the first day of the month? They should be filling once. Do I have them set up wrong or is ther a problem with the software?
Photo of Charles Gross

Charles Gross

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Posted 5 months ago

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Photo of Alex Park

Alex Park, Official Rep

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Hi Charles,

If your Envelopes are Filling twice on the first day of the month, the most likely cause is that you have an extra Envelope Fill that's scheduled to post monthly on the first. You can reverse this change by deleting the extra Fill that already posted, and prevent it from happening in the future by deleting the extra [Pending] occurrence.

To delete an Envelope Fill, click on the transaction line of the Fill you wish to delete, then click the grey Delete button.

Hope that helps!
(Edited)