why beta.goodbudget.com? Is this a "beta" test web site? Help me understand?

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  • Updated 5 months ago
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Jeff E

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Posted 6 months ago

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Alex Park, Official Rep

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Hi Jeff,

Currently we are in the process of releasing our new debt tracking features slowly to all households, so there is a version of Goodbudget that has those debt features available (the beta), and a different version that does not yet.

So to clarify, the beta is not a temporary version of Goodbudget — your household will have all of its old data and any changes you make will not be reset when the beta ends and the debt features become available to all households. The only difference between the beta and the non-beta versions of Goodbudget are access to the new debt features.

Hope that helps and makes sense.
(Edited)
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Annie

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Help! I spent all weekend getting my Goodbudget setup with my husband and now when I go in I get "Oops! An Error Occurred
The server returned a "500 Internal Server Error".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."  I have cleared all history, cache, etc. I really need some assistance - is there a number to call?

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Becky Huang, Official Rep

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Hi Annie,

Sorry for the frustration! We've emailed you directly so that we can work with you to resolve this issue. 

If anyone else is experiencing this error, please contact support@goodbudget.com with your username so we can take a closer look.