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I’m frustrated and overcharged

YouTube promoted video can not be paused still being charged

My promoted video on Youtube can not be paused. When i try i get an error message telling me its not active however im still being charged for clicks to the tune of 5K+ so far. I have written support to no avail. I have tried to get a live person on the phone to no avail. I need this resolved asap. Google owns Youtube there for im asking for help from the source since there is no way to get in touch with anyone from Youtube
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