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Gopro Hero 3 won't preview on my cell phone

I just got a Hero3 white edition. I got the GoPro app for my phone, a Motorola Droid Razer Maxx. The camera connects to the app, and the app can control the camera. However, when I hit preview, the preview window is just black - it doesn't show what the camera is recording. Does anyone know what I can do to remedy this?
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