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I’m kinda bummed

Hero 3 won't update

I love my go Pro Hero 3 black edition it is a wonderful camera but I have been experiencing some update problems. I've done the latest update that everybody has been saying came out on December 14. I have followed the steps on there website and I turn my camera on and off multiple times, and it still does not update. i need help cause my camera also does not say anything about the "update failure" at all.

And another thing is that the red indicator light on the back turns on and I'm unable to turn my Go Pro on or charge it its kind of bugging my because i don't know why it is doing this.

I would love some help or some feedback like I said before I love my Go Pro it shoots amazing quality only thing is that there's no software support 4K video so yeah.
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