Scrambled Pages/Pictures and a Zero Progress bar since joining Yesterday...

  • Problem
  • Updated 3 years ago
Hello

I have recently joined GRAPHICLY and upon doing so and purchasing my first comic and when I wanted to read/view... the pages/pictures came out scrambled. The desktop app has no problem like this but only on facebook and on GRAPHICLY website...

https://www.facebook.com/photo.php?fb...

My other problem is when on GRAPHICLY website, when I hit the "Download to read offline" the green progress bar is at 0% and has been like that since yesterday...

https://www.facebook.com/photo.php?fb...

Please help...
Photo of Gabriel SweeGS

Gabriel Swee

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  • frustrated

Posted 3 years ago

  • 1
Photo of Gabriel SweeGS

Gabriel Swee

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This what I was talking about...



Any Help... Please.
Photo of Audrey Zarr

Audrey Zarr, Official Comic Book Gal

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Good afternoon Gabriel;

We usually see this scrambled image when the web browser is in a zoomed in/zoomed out state that causes the comic to not display correctly. Please try zooming out or in and see if it rights itself.

Secondly: unfortunately our download on google Chrome is broken at the current moment. For an immediate solution, please use our Adobe Air app if you would like to download any comics: http://graphicly.com/apps

Thanks
-audrey
Graphicly