I forgot my password and email. How do I change it or get it?

  • Question
  • Updated 1 year ago
  • Answered
Photo of MMendey

MMendey, Official Rep

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Posted 4 years ago

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Photo of MMendey

MMendey, Official Rep

  • 1703 Posts
  • 37 Reply Likes
Official Response
If you are trying to switch devices or use our Facebook or Web application, and you don't know your password, you can just go to our settings menu on your device and you will see an option for changing your password. Or you can go to your settings on our Web application and select the forgot password option. A confirmation will be sent to your email address.

If you can't get on to your device, or your email address is invalid, please send us an email to feedback@heywire.com stating the email address you signed up as and the email you want to change/correct it to. We will change the email address for you so then you can select the forgot password option. Thanks.