Oops! We were unable to fulfill your request. Problem

  • Problem
  • Updated 6 years ago
  • In Progress
My ticket code is LTK151021169282X Problem is that i can't open my profile and application when ever i want to open it's cautions like Oopsemail used : i_durrani2001@yahoo.com.

when Open Applications got this

http://www.hi5.com/friend/apps/myapps.do

Oops! We were unable to fulfill your request.

Sorry for the inconvenience, but we experienced an error fulfilling your request. Go back to Home or click on the Back button of your browser to go back to the page you came from.

When Try to Open Applications or My Profile That' the time when i receive this

When Opening My Profile Tag on page hi5- Who's In?

Link:http://www.hi5.com/friend/profile/dis...

Tell Me Kindly What is the real Problem and How Much Time it takes to Resolve in day's , hour's , or Months.

Thanks.

your's Faithfully

imran durrani
Oops! We we
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Posted 6 years ago

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hi5 Olivia, Customer Support Manager

  • 139 Posts
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I am sorry for the inconvenience of not being able to view your profile or your application pages. This is a known bug for some of our members; the bug is related to reordering and deleting certain applications, and we hope to have it fixed in over the next 3-5 days. I will mark this question solved when we believe the bug has been fixed for all members.
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hi5 Olivia, Customer Support Manager

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The problem with some users getting an 'Oops! error page" when trying to view their profile or application pages has been fixed. All users who had this problem before should now be able to view their profile and application pages. If anyone is still getting the "Oops!" please let us know.
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I get this page when clicking the link "account". I have left it and come back weeks, even months later and it still doesn't work. What's wrong?
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cute

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I receive the "oops" error when i want to access my Rockyou pets application. I deleted my cookies, but that didn't help.
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at me is worse... there are times when I can't access nothing on my page...and this problem happens pretty often... is it possible that someone else have blocked my page or something like this? I even changed my e-mail, but it's useless..."sorry for the incovenience, try later or press refresh" without any result. so what should I do? to make another page? thank you
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hi5 Eric, Official Rep

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Lisa,

Sorry for the trouble you are having. Since I don't have access to your hi5 account information here on Get Satisfaction, please contact our support team directly. Visit the Help link at the top of any hi5 page, or email us directly at help@hi5.com from the email address you use on hi5.
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hi, i also have the same problem.... i cant get into ACCOUNT page in hi5. What shall i do?
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hi5 Eric, Official Rep

  • 295 Posts
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Unfortunately due to limited support staff we cannot provide individual account help for hi5 users on Get Satisfaction. Please see this topic for a list of available Help resources on hi5. Help is available in English, Spanish, Portuguese, and Greek. Thanks for your understanding.

http://getsatisfaction.com/hi5/topics...