What happened to the online store?

I want to know what happened to the online store...i made orders and paid for some shirts. I received 2 of the 6 shirts and i was refunded my money on 3 of the other shirts but i still havn't received my shirt or my money for that last shirt and ive tried contacting you guys several times and ive never gotten a response please contact me
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  • Hey Robby,

    Thanks for reaching out regarding the online store. Unfortunately, we closed the store a few months ago.

    We were working with a 3rd party company to run the store and we decided that closing the store would make the most sense.

    We have not received anything from you regarding this issue. I am guessing that the emails have been going to the 3rd party company. We are aware of this now and we will have this taken care of ASAP for you.

    Please let us know your information (Name, What You Ordered & a Order #) and we will reach out to the company to have this taken care of.

    We are really sorry that it has taken this long and we will do everything we can to resolve this issue.

    Have a great day!

    Mike
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  • Hey my name is Robby Ullom I ordered 6 shirts on May 16th 2011, I can't view the order number for the missing order since the site no longer exists but here is the info i can give. The order i received was #7220. It was 2 shirts and it came up to $66.98 The order i was refunded for was order #7221, it was 3 shirts for the amount of $100.47 on June 15th 2011. I had another order for another shirt that i didn't receive nor did i get refunded and i think the order number was #7222 the shirt had De la Soul & A Tribe called quest on it. All orders were placed and paid for on May 16th. I was very angry i never got my shirts and that i never had gotten a response before so thanks for replying and thanks for your help!
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  • Hey Robby,

    Thanks for hitting us back with your information. I am going to send this over to the 3rd Party company right now and get this taken care of.

    Also, please email us at Media@hiphopdx.com with your address and shirt size and i will send you some HipHopDX T-Shirts for free.

    Sorry about the confusion and i will make sure to message you back asap when i have this fixed for you.

    Have a great day!

    Mike
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