HP dv 7 caps lock and num lock lights constantly blinking

  • Problem
  • Updated 11 months ago
I just bougt this laptop and it has the 64-bit vista, one of the two problems i am having is that the caps lock and num lock lights are blinking constantly. Even if i press the button to turn them on they keep blinking. WTF? Also, when i am viewing videos online and try to maximize the video the screen goes blank and only shows the cursor, hitting the Esc key takes it back to the small version. Once again, WTF? This computer has the intel processor and graphics card. I know there have been issues with the amd processors but haven't heard anything about intel.
Photo of

  • 2 Posts
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 42
Photo of

  • 1 Post
  • 0 Reply Likes
just had a very similar problem. bought the dv7 1125 before xmas but only turned it on twice to make recovery disks, setup my profile etc. went to turn it on today, to use it properly for the first time, and had no display, just get the caps lock + num lock (whilte) lights flashing 4 times and the mains light on static. i could hear the fans and also get the power, volume and wifi lights acoss the top but no display. called HP and there sending a courier to collect it tomorrow. The helpdesk guy said its possibly a (9600GT) gfx chip problem. My advice to anyone else having problems would be to call HP and get it replaced. PS: just found this guide to HP LED error codes...Hope this helps... http://h10025.www1.hp.com/ewfrf/wc/do...
Photo of udarangaU

udaranga

  • 1 Post
  • 0 Reply Likes
I have the exactly the same problem, My lap is Hp dv 4 1365. Any way i replaced my display two weeks ago and now this. So disappointed.
Photo of Alba ArzateAA

Alba Arzate

  • 1 Post
  • 0 Reply Likes
Could you tell me in estimated amount of time and money spent to fix the problem with the hp pavilion,(9600GT) gfx chip?

Thank you
Photo of

  • 1 Post
  • 1 Reply Like
Yeah, I saw the error codes page too while I was trying to research the problem.

My number of blinks indicated a "Graphics controller not functional" error, which made NO sense because I could still see my screen (a second reason I was confused, why was I getting blank screen LED error codes when my screen wasn't blank?), there was nothing apparently wrong except that it wouldn't stop blinking the error codes.

So I shut down my computer (I was in a class when this happened) and decided to give HP a ring when I got back to my apartment. Well, low and behold, when I turned my computer back on, my lights were no longer blinking.

I'm holding off on calling HP unless it happens again.
The only thing I could think caused it on /my/ computer (I don't know about anyone else's) is that I had a second monitor plugged in when I shut down and it might have not disconnected properly before shut down.

I hope both of your issues get resolved quickly and painlessly, good luck!
Photo of

  • 1 Post
  • 19 Reply Likes
My caps lock and scroll lock lights kept on flashing, so I shut down the computer, removed the battery and power supply and pressed the power button for 10 seconds to remove any residual power.

Seems to have solved the problem.
Photo of Jacob Bogue

Jacob Bogue

  • 1 Post
  • 0 Reply Likes
Jason you are the man, thank you so much. I called HP support about this problem but because my laptop was one month out of warranty they would not tell me how to fix it. They wanted to charge my $99.99 for over the phone tech support. I will never buy HP again. Jasonif you live in Atlanta let me to you out to lunch, you're the man
Photo of Mikkel Thrysøe Kristensen

Mikkel Thrysøe Kristensen

  • 1 Post
  • 0 Reply Likes
It worked and mines even close to 3 years anniversary :P
Photo of Elizabeth DeLeon

Elizabeth DeLeon

  • 1 Post
  • 0 Reply Likes
Dudes. My dv7 is about to hit its 3 year anniversary as well, and it's always run like a dream. But the last few months it's been being a bit pissy.. I took it apart and dusted it because these bad boys seem to be notorious for over heating and it was running as good as new until this damn flashing. It has been pissing me off all day. Jason, your tip prevented me from throwing this HP out the window and spending my rent money on a new computer. Cheers.
Photo of Farah Shah

Farah Shah

  • 1 Post
  • 0 Reply Likes
JazakAllah Jason! You're a saver! :)
Photo of Alice Vaughan

Alice Vaughan

  • 1 Post
  • 0 Reply Likes
Thank you, I was wiping my keyboard because of little, sticky fingers (Nephew) whilst my laptop was on, and then the Caps Lock key wouldn't stop flashing. I immediately searched on google for some forums. Jason, your advice was simple and correct, again thank you! I am glad I fixed it so I didn't have to tell my dad I had broken my laptop. With the help of my caps lock THANK YOU!! ;)
Photo of

  • 1 Post
  • 1 Reply Like
I had a similar problem with the num lock and caps lock flashing, but it was a consistent flashing, over and over again. I tried Jason's tip (above) and It worked! I held the power button for 20 seconds though, just to be sure! ;o) It's only been a couple of minutes, but so far I'm satisfied. I was also having trouble with my battery not charging. It was stuck at 83% and it said "plugged in, not charging) and this tip has fixed it!! YAY!
Photo of TheoThoughtsT

TheoThoughts

  • 24 Posts
  • 0 Reply Likes
I wish my lights would blink!
Photo of mikesayrsM

mikesayrs

  • 1 Post
  • 0 Reply Likes
Our dv4-1220 just did this. Black screen, caps/num lights blinking 4 times. It's still in warranty. HP support had us remove and swap the memory sticks, and it started working again.
Photo of garvaghG

garvagh

  • 2 Posts
  • 0 Reply Likes
My pavilion has the same issue, screen goes black num lk and caps lock light flashes. So what is the definitive cure for this? Is it a chip issue, battery issue, what?
Photo of

  • 1 Post
  • 0 Reply Likes
I haven't had the black screen yet but I have had the caps and num lock blink. it just sits there and blinks. kinda like it is hibernating and just stuck. haven't found a solution to the issue yet, the above doesn't work, it still does it. It only does it when the computer is idol for "x" amount of time.
Photo of Ray MullenRM

Ray Mullen

  • 1 Post
  • 0 Reply Likes
just had the LEDs blinking with black screen wouldnt power on and i just swapped the sticks of ram around and it booted up just fine... the lights were blinking 4 times witch says it would be a gpu chip problem but i guess not? just another reason why im really a mac user, this dv3s not mine its my friends and im glad its fixed cuz it was lookin like "I" broke it!
Photo of adoreraiA

adorerai

  • 1 Post
  • 0 Reply Likes
I have the same issue, I just got the touchsmart TM2, caps lock blinks 5 times, main board issue. I turned it on once, rebooted and it never gets past the HP screen. HP wants me to send it to them and wait another two weeks to get a replacement.
Photo of yaoifangrl451Y

yaoifangrl451

  • 1 Post
  • 0 Reply Likes
I also have an HP touchsmart although min is the tx2-1274dx and there doesnt seem to be a solution for this problem. I've sent my laptop in over 4 times to fix hard drive problems along with buying the WOS and nothing seems to work. The blinking lights start before my hard drive problems but I don't know if they are related. Hope the replacement works better!
Photo of

  • 2 Posts
  • 0 Reply Likes
Thank you everyone!! I've been using the same computer since the problem, weird thing is, never had the problem after i posted this. As soon as i re booted the laptop everything was working just fine. Kinda strange but oh well.. i am very satisfied with my HP and i will probably be getting another dv7 this year and passing this one down to my nieces. Once again, Thank you for your comments!!!
Photo of StewardessS

Stewardess

  • 1 Post
  • 0 Reply Likes
so you work for HP??
Photo of netnurse31N

netnurse31

  • 1 Post
  • 0 Reply Likes
Removing the battery and holding down the power butting for 10-20 seconds worked for me. I keep mine plugged in too much I think. The strange thing was that the battery power meter wasn't registering full no matter how long I kept it plugged in until I fixed this. I think it had something to do with residual power like the previous poster said.

Thanks for the help. The flashing was driving me nuts!
Photo of Harry

Harry

  • 1 Post
  • 0 Reply Likes
I have this problem as well, occasionally on startup, the caps lock and num lock lights blink. I resolve this problem by holding down the power button and the starting it up again. This time the computer starts up normally. But it does not resolve it completely.
Any Ideas?
Photo of Timothy Mwangi Mogaki

Timothy Mwangi Mogaki

  • 1 Post
  • 0 Reply Likes
I am having the same issue. I have tried all the above except replacement. Any ideias
Photo of Paula Penzotti Rubano

Paula Penzotti Rubano

  • 1 Post
  • 0 Reply Likes
I was able to stop the blinking lights by powering down, disconnecting the power supply, pulling the battery, and holding the power button down for ten seconds while the battery is pulled (to clear all remaining power).
The issue has not returned for 12 days now, hopefully it won't, because I really love this laptop!!
Let me know if it works for you.

Thanks,
Matt
Photo of werdW

werd

  • 1 Post
  • 0 Reply Likes
my dv7 is only 8 mos old and i just got it back from hp b/c it needed a repair for flickering screen going black periodically. the work sheet said they replaced the system board and lcd cable. when i used it the first time after about 5 miuntes the screen went black an the caps lock button does't light up...everything else looks like it booted up fine. i am hesitant to send it back to ho b/c: 1) already sent it once to hp and problem wasn't fixed, and 2) its takes about 2wks to get me lap top back. any ideas? btw...i asked to have in-home service due to the inconvenience of not having a laptop for 2wks and the inability of hp to fix my initial problem, but the rep said hp would not spend the money to help me out b/c it was too much money for them...billion $$$ company and a couple hundred repair wsa too much...nice customer service there
Photo of garvaghG

garvagh

  • 2 Posts
  • 0 Reply Likes
I sent mine in too. They said the problem is with Windows Vista. Said it is a known problem with vista and the sleep mode setting. Do you have Vista loaded on your computer? I still have the machine but I went out and bought a MacBook Pro..because I was so frustrated with Windows.
Photo of LuisL

Luis

  • 1 Post
  • 0 Reply Likes
Hi, had the same problem. No display and blinking Num and Cap lock.
Tried removing battery and pressing and holding power button for 20 secs and it did not work.

Removing and resitting the memory sticks did the trick! Thanks
Photo of Xue haoXH

Xue hao

  • 2 Posts
  • 0 Reply Likes
How do u locate or remove ur stick
Photo of cuterroristC

cuterrorist

  • 2 Posts
  • 0 Reply Likes
is has a indicator on the back that says memory slot, its a drawing of it
Photo of bosch.nypdB

bosch.nypd

  • 1 Post
  • 0 Reply Likes
I have a dv6 and it did that but after doing System Restore Point, It never did it again. But caution if you want to do System Restore Point, it takes about 4 hours!
Photo of comblitzC

comblitz

  • 2 Posts
  • 0 Reply Likes
It seems the lights flashing can be a result of different symptoms. For me, removing the battery and pressing power key (not sure if the power key really made a difference) worked just fine. I was freaking out because I hate to surrender my laptop to anyone for repairs as it's an extension of my brain and I don't need some techno geek replacing or reformatting the hard drive because he has to idea what he's doing. Still, I love my HP and am happy it's up and running. Thank you James for the suggestion, worked great.
Photo of monaejohnson

monaejohnson

  • 1 Post
  • 0 Reply Likes
well my screen is black and the num and cap locks is flashing, I want to know what the problem and if it cant be fix does anyone know what i have to do or how much it cost to get fix
Photo of guearyG

gueary

  • 1 Post
  • 0 Reply Likes
I have the dv7 1220us... blank screen, caps/num lights blink showing code for failed graphics card. external monitor hookup shows blank screen.
I have tried the remove battery, depress power for 10-20 seconds, and I have reseated the memory chips...
Nothing has worked. Any other ideas?
Photo of Ellie Morgan

Ellie Morgan

  • 1 Post
  • 0 Reply Likes
Oh My God, It Works! Don't know how I found this post, but I did and I can't thank you enough.
Ellie
Photo of Chris Caballero Lobregas

Chris Caballero Lobregas

  • 3 Posts
  • 2 Reply Likes
none worked for me.. had done the hard reseat which was take off the battery, then ac plug then hold down the power button and switched on but none worked for me.

i tried removing the memory card and it worked for me after i took off just one memory stick and placed it back then VIOLAAA my computer is fine now.
Photo of Xue haoXH

Xue hao

  • 2 Posts
  • 0 Reply Likes
How do u remove the memory stick
Photo of cuterroristC

cuterrorist

  • 2 Posts
  • 0 Reply Likes
just pull both side of it