HP Pavilion tx 1000 laptop screen going black

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  • Updated 3 years ago
I have a HP Pavilion tx 1000 laptop. Yesterday I was using it normally and all of a sudden the screen went black. When I turned it back on, a small warning icon (yellow triangle with an exclamation point in it) appeared at the bottom left of the screen in the toolbar. It has done this once before. Is the computer just overheating? I am worried because this computer is replacing another HP laptop I had before this where one day, the screen suddenly went black and the computer wouldn't turn on again at all.
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Posted 7 years ago

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you may have a physical damage in your computer. yes your computer is overheating. Maybe because of old battery or because your environment is
overheat. leave it for a while i should turn on.
Also u may have a virus. try to clean it up with kaspersky or spyhunter.
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The tx1000 series of machines, with the AMD processor, all have an over heating problem. Any laptop that has a warning sticker in the top right corner over the processor warning of this fact suffers from a design problem in my opinion. Hint don't put it on your laptop for any period of time. I used my tx1000 as a traveling machine for work. I thought it would be good to take with me to do correspondence, simple powerpoint presentations, and watch a movie while I was waiting for a delayed flight.

My tx1000 packed it in at the end of September. The HP repair center I took it to did a full diagnostic of the machine. They eliminated the AMD chip as a problem (the source of most of the heat) and stated that the mother board had to be replaced. They had four hp laptops sharing the same motherboard Part number 441097-001 and processor type currently in the shop with the same problem.

If you have this machine I would eliminate all of the bloatware to reduce the demands upon the machine. If you have eliminated the possibility of virus problems (kapersky online scan is a good tool), get yourself a cooling pad with a fan and an external back-up drive.

This was the first laptop that I have ever owned, I have owned 8, that gave-up on its own. This was also the first and last hp.

Good luck

PS. I bought a XPS 1330 as a replacement machine.
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Unfortunately ...I think I have the same problem. I haven't backed anything up. Is it all lost?
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I think I also share this problem, how much does the motherboard cost?
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I'm pretty sure it would cost more than it's worth. I talked to a guy at the Geek Squad tonight. I'm gonna get a new laptop...and I'll hold off on the touch screen until they get the kinks figured out. I must say though, that was my favorite part about it.
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Are your tx1000's still working?

http://www.facebook.com/group.php?gid...
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I also am having the SAME problem with the motherboard. I've had this laptop for about 17 months and spent 1200 dollars on it. HP will not give me any assistance in replacing it. It's ridiculous. They just want me to give them 400 bucks to put TOWARDS fixing it. YA RIGHT! I will never buy an HP product again. Anyone with this problem should call them and tell them! I know a lot of people are having this problem with theirs. Let them know about it!
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Tommy

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I tore in to one of these puppies and found that the lcd cable was tore all to hell right where the screen swivels. $18.00 if you can find them on e-bay. I was able to fix mine fairly easy. I hope this wil help you guys.
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Madarang Romelogiequenrexjingems

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ive got the same unit, the same problem.. when i call the hp they are going to charge me for almost 500 $. ive seen a web site that can repaire the mother board for only 150 dollars.. http://www.pelltechnology.com/LaptopR... hope this will help u..romel
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Madarang Romelogiequenrexjingems

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ive got the same unit, the same problem.. when i call the hp they are going to charge me for almost 500 $. ive seen a web site that can repaire the mother board for only 150 dollars.. http://www.pelltechnology.com/LaptopR... hope this will help u..romel
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mdsiddik100

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you are right man
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mdsiddik100

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you are right man
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Same problems. Bad design. HP sucks. Another $1200.00 doorstop. Class-action anyone?
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kao kila

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Its the got damn CPU and GPU come on people your working with a multi functional screen so of course over heating is going to become an issue especially due to the fact that the cooling system for the tx1000 isn't all that great, well at least towards the gpu. Solution is to re connect your gpu back onto the motherboard BC of the chips generating too much heat it leads to the solder becomng week and causing the chips to seperate from the motherboard. Simply take the keyboard off the laptop grab a hair blow dryer and apply high heat onto the gpu chipset for about a minute so that the solder is melted leading to the chip setting back into place connected to the motherboard. Let it cool down then start up hopefully you will get a recovery. Hope this helps.
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I had the same problem on March 27, 2009. Screen went white. After shutting down and restarting, screen is black. Unit is a tx1305us.
John McD
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My tx1000 is also a piece of shit!! Black screen but won't boot up! I've tried replacing the cpu and the motherboard!! alot of money down the drain!!
Maria N
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ditto with the black screen on my hp tx1000
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I may have a solution. Same problem: a TX1305, screen going black, no way of pulling up anything (although there was no damage to the hard drive, which could be removed so that all files could be put on a disc for use in other units). I sent it to Florida Motherboard Specialists in Miami, which operates thru Ebay, on April 13. A week later they said it was fixed. The charge, $170, including return shipping. According to UPS, it's due to arrive on Thursday, the 23rd. I expect it to be in working order. Their email is mobospecialist@bellsouth.net
john mcd
You may be able to get a more complete account of what they claim to do using this Ebay link:
http://cgi.ebay.com/441097-001-HP-TX1...
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Corset Connect

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Yah right, Have been waiting over a month ont hese guys, They sent me the wrong motherboard, then when I sent them my motherbaord for a credit (I didn't request a repair) they :"repaired" it and then sent it back to me in the same condition I started with. DO NOT work with these guys.
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Corset Connect

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Yah right, Have been waiting over a month on these guys, They sent me the wrong motherboard, then when I sent them my motherboard for a credit (I didn't request a repair) they :"repaired" it and then sent it back to me in the same condition I started with. DO NOT work with these guys.
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Travis

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I send motherboards to them all the time and they have always come through for me!! In fact I am sending them 2 more today...just have to call and get my repair order number. The charge is a lot cheaper than $170 if you ship only the motherboard.
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Terry

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I will never do business with Florida Motherboard Specialist!!!!
I had a customer that brought me there Toshiba laptop that I sent to Florida Motherboard Specialist and they kept it a month and the first few calls (long distance at my expense) they told me that it was in testing. The 3rd call I made I was told that they would put me another used (pulled board from another laptop) board in for $225 and O___r told me that he would send back my original board. I got the laptop back and don’t know what board they put in because the drive for the original one does not work. Found some drivers but cannot find video driver. 2 USB ports do not work. I sent it to Fla Motherboard in my customers orginal box with packing inside another box so as not to damage the customer’s original box. I even sent return UPS label. If you want some to take even a little bit care of your computer equipment DO NOT SEND TO FLORIDA MOTHERBOARD SPECIALIST. Talk back to O___r and he told me they don’t have a procedure to keep original boxes they just throw them away. I talked again to O___r ‘s brother E___n and he offered to refund me $25 dollars to my account. Never happened. Talked again to E___n again and he said he was going to make sure they refund me a portion of the money paid because my customer was hot with me because the video does not work properly, 2 USB ports do not work and their original box was not returned so I had to discount their cost $100. I have made my business by satisfying my customer and with this case at my expense. Florida Motherboard Specialist DO NOT DO WHAT THEY SAY! I gave them ample time and chances to resolve this but they flat out LIED!!!!!!!! BEWARE!!!!!!!!
I will never do business with Florida Motherboard Specialist!!!!
I had a customer that brought me there Toshiba laptop that I sent to Florida Motherboard Specialist and they kept it a month and the first few calls (long distance at my expense) they told me that it was in testing. The 3rd call I made I was told that they would put me another used (pulled board from another laptop) board in for $225 and O___r told me that he would send back my original board. I got the laptop back and don’t know what board they put in because the drive for the original one does not work. Found some drivers but cannot find video driver. 2 USB ports do not work. I sent it to Fla Motherboard in my customers orginal box with packing inside another box so as not to damage the customer’s original box. I even sent return UPS label. If you want some to take even a little bit care of your computer equipment DO NOT SEND TO FLORIDA MOTHERBOARD SPECIALIST. Talk back to O___r and he told me they don’t have a procedure to keep original boxes they just throw them away. I talked again to O___r ‘s brother E___n and he offered to refund me $25 dollars to my account. Never happened. Talked again to E___n again and he said he was going to make sure they refund me a portion of the money paid because my customer was hot with me because the video does not work properly, 2 USB ports do not work and their original box was not returned so I had to discount their cost $100. I have made my business by satisfying my customer and with this case at my expense. Florida Motherboard Specialist DO NOT DO WHAT THEY SAY! I gave them ample time and chances to resolve this but they flat out LIED!!!!!!!! BEWARE!!!!!!!!
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Terry

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I will never do business with Florida Motherboard Specialist!!!!
I had a customer that brought me their laptop that I sent for motherboard repair at Florida Motherboard Specialist and they kept it a month and the first few calls (long distance at my expense) they told me that it was in testing. The 3rd call I made I was told that they would put me another used (pulled board from another laptop) board in for $225 and O___r told me that he would send back my original board. I got the laptop back and don’t know what board they put in because the drive for the original one does not work. Found some drivers but cannot find video driver. 2 USB ports do not work. I sent it to Fla Motherboard in my customers orginal box with packing inside another box so as not to damage the customer’s original box. I even sent return UPS label. If you want some to take even a little bit care of your computer equipment DO NOT SEND TO FLORIDA MOTHERBOARD SPECIALIST. Talk back to O___r and he told me they don’t have a procedure to keep original boxes they just throw them away. I talked again to O___r ‘s brother E___n and he offered to refund me $25 dollars to my account. Never happened. Talked again to E___n again and he said he was going to make sure they refund me a portion of the money paid because my customer was hot with me because the video does not work properly, 2 USB ports do not work and their original box was not returned so I had to discount their cost $100. I have made my business by satisfying my customer and with this case at my expense. Florida Motherboard Specialist DO NOT DO WHAT THEY SAY! I gave them ample time and chances to resolve this but they flat out LIED!!!!!!!! BEWARE!!!!!!!!
I will never do business with Florida Motherboard Specialist!!!!
I had a customer that brought me there Toshiba laptop that I sent to Florida Motherboard Specialist and they kept it a month and the first few calls (long distance at my expense) they told me that it was in testing. The 3rd call I made I was told that they would put me another used (pulled board from another laptop) board in for $225 and O___r told me that he would send back my original board. I got the laptop back and don’t know what board they put in because the drive for the original one does not work. Found some drivers but cannot find video driver. 2 USB ports do not work. I sent it to Fla Motherboard in my customers orginal box with packing inside another box so as not to damage the customer’s original box. I even sent return UPS label. If you want some to take even a little bit care of your computer equipment DO NOT SEND TO FLORIDA MOTHERBOARD SPECIALIST. Talk back to O___r and he told me they don’t have a procedure to keep original boxes they just throw them away. I talked again to O___r ‘s brother E___n and he offered to refund me $25 dollars to my account. Never happened. Talked again to E___n again and he said he was going to make sure they refund me a portion of the money paid because my customer was hot with me because the video does not work properly, 2 USB ports do not work and their original box was not returned so I had to discount their cost $100. I have made my business by satisfying my customer and with this case at my expense. Florida Motherboard Specialist DO NOT DO WHAT THEY SAY! I gave them ample time and chances to resolve this but they flat out LIED!!!!!!!! BEWARE!!!!!!!!
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I may have a solution. Same problem: a TX1305, screen going black, no way of pulling up anything (although there was no damage to the hard drive, which could be removed so that all files could be put on a disc for use in other units). I sent it to Florida Motherboard Specialists in Miami, which operates thru Ebay, on April 13. A week later they said it was fixed. The charge, $170, including return shipping. According to UPS, it's due to arrive on Thursday, the 23rd. I expect it to be in working order. Their email is mobospecialist@bellsouth.net
John mcd
You may be able to get a more complete account of what they claiom to do using this Ebay link:
http://cgi.ebay.com/441097-001-HP-TX1...
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AiraM

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Hi, have yo got your laptop back? is it working well now? Because i got the same problem with my HP Pav TX1000 , they say it can be the motherboard.
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i really hope they can fix you motherboard! Can't wait to hear your good news John!
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Terry

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I will never do business with Florida Motherboard Specialist!!!!
I had a customer that brought me their laptop and I sent for mother board repair to Florida Motherboard Specialist and they kept it a month and the first few calls (long distance at my expense) they told me that it was in testing. The 3rd call I made I was told that they would put me another used (pulled board from another laptop) board in for $225 and O___r told me that he would send back my original board. I got the laptop back and don’t know what board they put in because the drive for the original one does not work. Found some drivers but cannot find video driver. 2 USB ports do not work. I sent it to Fla Motherboard in my customers orginal box with packing inside another box so as not to damage the customer’s original box. I even sent return UPS label. If you want some to take even a little bit care of your computer equipment DO NOT SEND TO FLORIDA MOTHERBOARD SPECIALIST. Talk back to O___r and he told me they don’t have a procedure to keep original boxes they just throw them away. I talked again to O___r ‘s brother E___n and he offered to refund me $25 dollars to my account. Never happened. Talked again to E___n again and he said he was going to make sure they refund me a portion of the money paid because my customer was hot with me because the video does not work properly, 2 USB ports do not work and their original box was not returned so I had to discount their cost $100. I have made my business by satisfying my customer and with this case at my expense. Florida Motherboard Specialist DO NOT DO WHAT THEY SAY! I gave them ample time and chances to resolve this but they flat out LIED!!!!!!!! BEWARE!!!!!!!!
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Here, here!! Thanks for class action law suit link! I hope justice is serve and HP really gets it!! I too will never trust HP again!!
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Jemma

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I have the same problem with my HP Pavilion tx 1000 blacking out. is there really a class action lawsuit link? I'm game.
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Karen Zingg

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Could you post the class action suit link again. My HP Pavillion tx1000 screen went black, too.
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Maria... My HP tx1305us arrived today from Motherboard Specialists in Miami after it failed in the now customary manner on March 27, 15 months after purchase. HP was no help. But the repair service in Miami appears to have fully restored it to all functions for the reasonable cost of $170 including return shipping via UPS. Again, their email is: mobospecialist@bellsouth.net
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I may have a solution. Get a towell, cover your laptop. Put the laptop on the bag. turn on for 45 minutes.(You have to turn on, then put the towell) You need to overheating your HP Again. Then turn off the hp a let your HP to get cool. Then turn on your hp. That work for me. Sorry my english. Other option is to instal a gely to the envidea video chip. My email is steventorofielhawer@homail.com that work
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Juhász Roland

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Hi People,
This is realy work, I tried, but completly not beleived... and its working!!!!!! Thx, saved a good few hundred.
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shazmil91

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Hi all,
This method is really working. Thank you!!!
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shazmil91

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Hi all,
This method is really working. Thank you!!!
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Jue Qaseh Ish

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tq steven...i try dis method last nite..its work on my tx1000 too.. but dis morning when i try on back... its blank like before... any idea dude???
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Jue Qaseh Ish

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tq steven...i try dis method last nite..its work on my tx1000 too.. but dis morning when i try on back... its blank like before... any idea dude???
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sindrew

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I have an HP tx1000 that is doing the SAME thing! We NEED to do something about this! Class Action lawsuit sounds like a plan to me.
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jj

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Hi guys, same thing, HP sucks...better get acer, cheaper...anyway..there is a solution of course temporary, but it looks like it works, try you start your lap, if you get the black screan, try to run it, or turn it on and off until the batter will die, then connect it to power and turn on it should work. Anyway, if there will be a class action, count me in...good luck!
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jj

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when you run the lap try to keep your cd drive open, when you don`t use it....
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Jason Shay

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If you don't want to pay HP $400 to fix this, here's how I fixed mine:
https://www.youtube.com/watch?v=ctHTF3...
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mario

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man....you save me $400. i fixed mine just by following your video...thanks a lot...mario
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Yanna

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Hello Guys!
I join to your company, I got same problem with my HP tx1000. the screen going black, it is motherboard. I bought it only 5,5 months ago!!! That's ridiculous. No HP anymore, NEVER!!!!
Class Action lawsuit sounds like a plan to me too!!!
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Alberto Gutierrez Martinez

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What happened with lawsuit I have the same problem with tx 1000 guti181@bellsouth.net
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Tiathaqueen

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Same issue as the rest...no wireless and now a black screen. Brought last in January and as soon as 12 month/1yr warranty expired, the wireless stop working and yesterday the screen is black. I call HP yet again and to no avail, they want me to pay $90 just to diagnose the problem when it appears they already know the problem. I'm all for a Lawsuit....sign me up! I have files on my laptop I need.
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Unhappy TX1000 owner

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Got my TX1000 in Jan 09. I brought my laptopl into shop 2 times in 6 months (had my monitor and motherboard changed respectively). My laptop was scrached by HP service people in multiple places, then wireless card stopped working just after warrenty expired, stopped using the laptop for about 4 months but started again in May.

In June screen goes black on its own and also turns off on its own even though I am only typing documents and surfing web in a air conditioned environment on a glass table with nothing obstructing the vents.

I will never again recommend HP to other people and my family and I will never buy HP products again. Good job HP.
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burs

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Hey, I'm from Brazil. I had the same problem. Then I read on the internet and tried by myself, and it has been working since last Saturday. I overheated the laptop with a hair dryer and started to turn it on and turn it off until it worked. Then, to try avoiding new surprises I changed vista to windows 7. Until now I'm very happy with the results.
Before changing vista to windows 7, every time I had the problem of black screen resolved, it returned between some hours and a week. I hope this time might be different.
Good Luck
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It was my experience that though the screen went black and the computer was unresponsive, the hard disc info was undistrubed. I had a friend remove the hard disc and transfer the files to CD, which I cold use on another machine. I subsequently had the HP unit repaired for abouty $170 at a Florida service that specializes in motherboard. I gave more detailed information on this in earlier postings.
cheers... John McDonough
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It was my experience that though the screen went black and the computer was unresponsive, the hard disc info was undistrubed. I had a friend remove the hard disc and transfer the files to CD, which I cold use on another machine. I subsequently had the HP unit repaired for abouty $170 at a Florida service that specializes in motherboard. I gave more detailed information on this in earlier postings.
cheers... John McDonough