password reset not working

  • Problem
  • Updated 3 years ago
  • Solved
I created an account last week and it worked fine until yesterday, when my account stopped working. Password reset says my email isn't registered.

account: emoeby
email: emoeby AT gmail

thanks!
Photo of Brian Moen

Brian Moen

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Posted 3 years ago

  • 2
Photo of adactio

adactio, Official Rep

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Hi Brian,

I'm pretty sure I've found the source of your problem and it's this: I am an idiot.

Huffduffer has been inundated with fake spam accounts recently and I've been having to do a lot of trimming. In my haste, I think I may have accidentally deleted your account.

I am very, very, very sorry.

The good news is that your huffduffing history has not been erased. So, if you don't mind, could you do me a favour, and sign up again (with the same details)? Let me know once you've done that and I can then associate everything from your previous (erroneously deleted) account with your new one.

Once again, I'm really sorry. I'm such an idiot.
Photo of Brian Moen

Brian Moen

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Ok, I've create the account again. Thanks for your help, love the service!
Photo of adactio

adactio, Official Rep

  • 211 Posts
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Okay, thanks for that.

Off the top of your head, can you remember what you might have huffduffed already? (I want to make sure I associate the right items with your new account).

Thanks.
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adactio, Official Rep

  • 211 Posts
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Actually, belay that. I'm pretty sure I've got them correctly identified and they're now associated with your new account.

Once again, my apologies for the mistake.