My computer won't load hulu. What am i supposed to do?

  • Problem
  • Updated 9 months ago
  • Solved
I have been a member of hulu.com for several months now and have watch many shows but about three days ago it stopped working in the middle of a show and when I refreshed it there was a page load error and said that there were problems with the server and that it was reset during the connecting time. What can I do to fix this? i have shows that will expire soon and I don't want to miss them!
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  • frustrated

Posted 6 years ago

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Jason Nellis

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Hi Chelsea,

It's hard to tell from your message what exactly you're currently experiencing. Are you seeing an error message? Or are you just unable to load videos? You may want to try clearing your browser's cache to see if that helps the issue.
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Ok sorry I'll try to clarify. I will type in "www.hulu.com" and it will take about a minute to try loading and then it will say "page load error Connection Interrupted. The connection to the server was reset while the page was loading. The network link was interrupted while negotiating a connection. Please try again." And I've tried loading this page several times through out the past couple days and it always comes up with this. And I've tried rebooting my computer and looking up help but it seems that i'm the only one to experience this problem.

thanks.
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Jason Nellis

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Try the following steps:

1. Reset your modem and network connection by turning off your network and modem, waiting fifteen seconds, turn them back on, then wait 1 minute.
2. Clear your browser's cache (http://www.wikihow.com/Clear-Your-Bro....
3. Try connecting to Hulu in another browser.

If these don't work, let me know.
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Nope. Sorry. Followed it step by step and nothing changed.
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Jason Nellis

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www.hulu.com/support/streaming_form

Can you fill out the form above and let me know when you've submitted it? I can take a look at the information and see if there's an issue on our end.
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deathbunnynoir

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This solved my issue with hulu =)
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When I click the link it tries loading for a few seconds and then comes up with an error page.
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Jason Nellis

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1. Are you accessing Hulu from work? If so, could they be blocking Hulu?
2. Have you tried using another web browser (eg. Firefox instead of IE)
3. Try this site: http://downforeveryoneorjustme.com/hu... and let me know what it returns.
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1. No. I'm at home and had access to it 3 days ago on all the computers in the house.
2. Yes tried Google Chrome too
3. Clicked on the link, took me the a page that said that Hulu was working and that it was just me. and Clicked the link to hulu and it said that there was an error when connecting.
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Jason Nellis

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Our best suggestion at this point is to contact your internet service provider and discuss the problem with them - they might be able to help better than we can. Sorry.
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Ok thanks.
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TJ Baker

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I have started having this problem now too. Tried loading hulu from FF, Safari, and Chrome- even from my Wii, which is Opera- but get the same error message as Chelsea. Very frustrating!
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codyraff

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Same issue here too
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meliss

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The funny thing here, I am having the same problem, is that I am Clearly on the Internet...in fact, I have 3 tabs open without any issue...it's Just when I am trying to get to HULU that it down this!
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Hulu Support

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Hi everyone,

If anyone is still experiencing this problem, please contact us on our support form: www.hulu.com/support

Basically, we can take a look in our system to see if your IP address and account is clearing all of our checks.

Thanks,
Eric
Hulu Support
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mahlikus

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Can't because not even the Hulu/support page is loading.
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Daniel Westergard

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I am having the same problem it started about 7 days ago, but i was able to get it to work by clearing my history at first I have tried all of the steps above and it is still not working.
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cr102084

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Same problem, some nights it works, other nights it does not. Even the hulu support as mentioned above does not work.
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mahlikus

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I figured my solution. It is a cookie/cash issue. Go to the help files of the browser you use and learn how to clear this data. It also seems to be (for me anyway) connected with hulu plus and multiple devices. This is all under the assumption that all (ALL) javascript, flash, browser, and system updates are currently installed for your system.

Hope this helps those of you who are still having problems.
Mine, however, seem to have been solved...for now, anyway.

Cheers,
~MAH~
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Charisa H

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I've cleared my browser history, cookies, and my cache, tried different browsers, and can't load hulu/support site. Any other ideas?
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Tony Trovato

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I'm having a problem as well, only difference is I can get to Hulu, but all of a sudden, it will not load any episodes any longer. Just stopped working.
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Megan Carver

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There was an error on this page (500 error).... is that what you guys are getting? its what i have at the moment...
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Deadbetter Johnson

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ive got error 404
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dat4659 .

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I am having a similar problem. I get this message when i try to go on HULU:
Unable to load the webpage because the server sent no data.
Error code: ERR_EMPTY_RESPONSE
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Andrew Magallanez

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the problem i keep getting is any page just gives me a blank page except so far the support page, what is happening
I am also getting just a blank page. The hulu logo is on the tab so it looks like it is done loading but the page is blank.. no errors... no anything