"People who liked this also liked... " section

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  • Updated 2 years ago
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Archived and Closed

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We are informed that the titles in the aforementioned section are automated; however, said section on one of our titles needs updating. The votes pertaining to our title that influence the titles in this section were removed. It was suggested by an IMDb help staff member that we post here, in the community area, for assistance. Thank you.
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Seasons and a Muse

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Posted 2 years ago

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2 years ago
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Steve, Official Rep

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Hello,

As you pointed out, the titles in this section are automatically generated based on the ratings given to your title and other similar titles by our users, but we would be happy to help clarify anything you need more help with.

When you say that votes have been removed, could you provide a bit more information on what you are referring to? Are you referring to ratings or reviews on specific titles that are related to your title?

Could you also write us back with the URL of the page you are referring to for context?


Thanks in advance!

- Steve
2 years ago
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Seasons and a Muse

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Hello Steve!

Thank you for your reply! 

Votes on http://www.imdb.com/title/tt1564945/ were removed from IMDb, i.e., are no longer there, and it was those votes that corresponded with the "People who liked this also liked... " titles in the section. Thus, the titles in this section no longer apply to the title per the link above. 

Best Wishes,
Seasons & a Muse, Inc.
2 years ago
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Steve, Official Rep

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Thanks for getting back to us.

I have reached out to our technical teams to investigate further. We will let you know as soon as we have more information.


- Steve
2 years ago
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Steve, Official Rep

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Hi there,

I just wanted to write you back and let you know that although we are working on a long-term fix, we are not able to reset the 'People who liked this also liked...' section after user ratings are removed. I sincerely apologize for any inconvenience this may cause.


Cheers,

Steve

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