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There are a lot of these replies like
by John, Employee
Can you please confirm the following information for me, so that I can research further?
• Device model
• Operating system version
• IMDb app version
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by Ava, Official Rep
Could you provide us with the following so we can offer further help:
1. What device and version are you using?
2. What version of the IMDb app are you using?
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Add this to this:
Message from IMDb.com
For Problems or Questions, please include ...