404 error when attempting to add poster to existing title

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
For any of my existing titles, as a logged-in user when I click on "Add/Change Poster" to add a poster to my movie, I get redirected to "www.imdb.com/contributions" with an immediate 404 error.

Chrome and Safari/MacOS/Standard (Free) User
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Craig

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Posted 3 years ago

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Col Needham, Official Rep

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If the titles have only just been added to IMDb, it can take a day or so for them to be fully available to update, sorry.

If these are older titles, are you are using the old (7+ years out of date) version of IMDb? Please go to your site settings at https://secure.imdb.com/register-imdb/siteprefs and ensure both "Always display full cast and crew credits" and "Show reference view (old title/name page layout)" are unchecked.   These options are only for people who do not want to use IMDb's latest design and features; they are unsupported and are full of bugs so are not recommended for general use.  
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Craig

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That was totally the issue! "Always display full cast and crew credits" was checked in my profile. Unchecking it fixed the issue.

Thanks so much. I had no idea site preferences would impact site functionality like that!
(Edited)