404 server error message

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
I've uploaded several videos to my IMDb account; however, I am able to play them due to a 404 server error message. Any thoughts on how to resolve this without uploading these videos again? They play fine on my withoutabox. Do you thing my getting ride of my Youtube accout has anything to do with it? Can I use the withoutabox url which plays? The error message says something about a missing url. Pleasse advise.
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McKinley Johnson

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Posted 2 years ago

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Michelle, Official Rep

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Hi McKinley -

Please first check to see if the Videos are set to the "Private" status, if so and you want them to be available on the site, you will need to make sure to deselect the "Private" box.  Please check your Video uploads again and let us know if this action resolves the issue.
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McKinley Johnson

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Hi Michelle,

Thank you resolving the 404 server error message. Your answer was key.

Again, thank you for all you do.


Peace & Blessings,


McKinley
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Michelle, Official Rep

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You're welcome McKinley, I'm glad I was able to help resolve the issue, have a good week!