About 2 months ago I spend 3 days updating my profile at length, only to find now that all those changes aren't there. What's happened?

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  • Updated 4 years ago
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About 2 months ago I spend 3 days updating my profile at length, only to find now that all those changes aren't there. What's happened?
Photo of Alex Buxton

Alex Buxton

  • 4 Posts
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  • frustrated

Posted 4 years ago

  • 3
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
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Alex,

If you can post the submission reference numbers, staff can take a look at the status for you.

Also, if you post the contents of the emailed receipt you received when you made the submission(s), other contributors here might be able to suggest how to better submit the requests to get them accepted.

Lastly, if you did not include evidence to help the submissions get verified, you can upload screen shots of the credits here with the submission numbers they go to and staff here can forward them to page editors.

Good luck!
Photo of Alex Buxton

Alex Buxton

  • 4 Posts
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Thanks Bluesman.

My submission reference numbers and contents of emails copied and pasted are:



Contribution ConfirmationContribution #150922-215432-273000
Hello

Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


Track Contribution

We are currently testing a feature which tracks the status of contributions to IMDb.

This contribution qualifies for this Beta. 


Track Contribution
Contribution Details
  • "Street Genius" (2014)
    • New Title - Add

        Plain Title: Street Genius
        Type: tv
        Sub-Type: series
        Status: released
        Year: 2014
        Source: ...a member of the cast/crew

    • Release Dates - Add

        Country: USA
        Date: 2014

      Miscellaneous Link - Add

        Type: MSC
        Url: http://channel.nationalgeographic.com/street-genius/
        Desc: Science show

        Country of Origin - Add

          UK

          Languages - Add

            English

            Color / Black & White - Add

              Color

              Genres - Add

                Game-Show

                Directors - Add

                  Name: Miller, Mike

                  Official Sites - Add

                    Type: OFF
                    Url: http://channel.nationalgeographic.com/street-genius/
                    Desc: Science show

                    Distributors - Add

                      Company: National Geographic Channel [gb]
                      Attribute: (2014) (worldwide) (TV)

                      Production Companies - Add

                        Company: Renegade Pictures [gb]

                        Cast - Add

                          Name: Shaw, Tim (IV)
                          Character: Himself - Host

                          Writers - Add

                            Name: Miller, Mike

                            Producers - Add

                              Name: Goodenough, Chris
                              Occupation: producer

                              Certificate (ratings) Information - Add

                                Country: USA
                                Certificate: PG

                                Running Times - Add

                                  Time: 30

                                  Filming Locations - Add

                                    Las Vegas, Nevada, USA
                                    Attribute: (Various)

                                    Plot Summaries - Add
                                      Text: The popular explosive science series None of the Above returns with a new name - Street Genius. Street science whizz Tim Shaw returns to show the physics and engineering behind remarkable experiments, challenging guests to guess their outcomes.





                                      Contribution ConfirmationContribution #150921-214713-280000
                                      Hello

                                      Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

                                      We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


                                      Track Contribution

                                      We are currently testing a feature which tracks the status of contributions to IMDb.

                                      This contribution qualifies for this Beta. 


                                      Track Contribution
                                      Contribution Details
                                      • "The Super-Rich and Us" (2015) {(#1.2)}
                                        • New Episode - Add
                                          • Parent: "The Super-Rich and Us" (2015)
                                            Date: 3 February 2015
                                            Number: 1.2
                                            Source: ...producer/director/writer


                                    Contribution ConfirmationContribution #150921-212907-060000
                                    Hello

                                    Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

                                    We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


                                    Track Contribution

                                    We are currently testing a feature which tracks the status of contributions to IMDb.

                                    This contribution qualifies for this Beta. 


                                    Track Contribution
                                    Contribution Details
                                    • Selling off Britain (2015) (TV)
                                      • New Title - Add

                                          Plain Title: Selling off Britain
                                          Type: tv
                                          Sub-Type: special
                                          Status: released
                                          Year: 2015
                                          Source: ...a member of the cast/crew

                                      • Release Dates - Add

                                          Country: UK
                                          Date: 21 March 2015

                                        Miscellaneous Link - Add

                                          Type: MSC
                                          Url: http://www.channel4.com/programmes/selling-off-britain
                                          Desc: Economics doucumentary

                                          Country of Origin - Add

                                            UK

                                            Languages - Add

                                              English

                                              Color / Black & White - Add

                                                Color

                                                Genres - Add

                                                  Documentary

                                                  Directors - Add

                                                    Name: Alter, David (III)

                                                    Official Sites - Add

                                                      Type: OFF
                                                      Url: http://www.channel4.com/programmes/selling-off-britain
                                                      Desc: Economics documentary

                                                      Distributors - Add

                                                        Company: Channel 4 [gb]
                                                        Attribute: (2015) (UK) (TV)

                                                        Production Companies - Add

                                                          Company: Quicksilver Media [gb]

                                                          Cast - Add

                                                            Name: Hutton, Will (I)
                                                            Character: Himself - Presenter

                                                            Writers - Add

                                                              Name: Hutton, Will (I)

                                                              Producers - Add

                                                                Name: Alter, David (III)
                                                                Occupation: producer

                                                                Certificate (ratings) Information - Add

                                                                  Country: UK
                                                                  Certificate: U

                                                                  Filming Locations - Add

                                                                    UK
                                                                    Attribute: (Various)

                                                                    Plot Summaries - Add

                                                                      Text: Will Hutton argues that Britain has been too eager to sell off its best companies for quick profits, and this has resulted in a dumbed down, low wage society. We need to act quickly if the UK is to continue to be a wealthy nation.



                                                                    I remember checking at the time at seeing that these had been verified. If anyone might be able to shed any light on these I'd really appreciate it.

                                                                    Many thanks,

                                                                    Alex
                                                                    Photo of Col Needham

                                                                    Col Needham, Official Rep

                                                                    • 6834 Posts
                                                                    • 4812 Reply Likes
                                                                    We are not sure what the problem is here.  All three of the above titles were processed on time when submitted in September. A quick glance at the email receipts you have posted above, shows all the data live (unless we are missing something):

                                                                    Street Genius @ http://www.imdb.com/title/tt5049868/

                                                                    The Super-Rich and Us @ http://www.imdb.com/title/tt5047254/

                                                                    Selling Off Britain @ http://www.imdb.com/title/tt5047216/

                                                                    Please provide more details (and references to the contributions from your history @ https://contribute.imdb.com/updates/history) if anything is missing, thanks. 
                                                                    Photo of Alex Buxton

                                                                    Alex Buxton

                                                                    • 4 Posts
                                                                    • 0 Reply Likes
                                                                    Thanks Col. I agree, the productions are up, but they're not listed on my profile as far as I can see. Am I doing something wrong somewhere?
                                                                    Photo of gromit82

                                                                    gromit82, Champion

                                                                    • 7097 Posts
                                                                    • 8606 Reply Likes
                                                                    Alex: I don't see where your name got mentioned as a cast or crew member in those submissions. You did indicate in the "Source" section that you were " ...a member of the cast/crew" or "...producer/director/writer", but that's not enough to submit your own name to the credits because IMDb wouldn't know what specific job to list you under.

                                                                    For "Street Genius", Mike Miller was submitted as director and writer, Tim Shaw as cast, and Chris Goodenough as producer, and they are all listed on the show's IMDb credits at http://www.imdb.com/title/tt5049868/fullcredits.

                                                                    For "Selling Off Britain", David Alter was submitted as director and producer, and Will Hutton as writer and cast, and they are both listed as such at http://www.imdb.com/title/tt5047216/fullcredits.

                                                                    If you worked on these projects too, you will need to submit your name to the appropriate credits department, which can best be done by going to the page for each title and clicking "Edit page", then submitting your name within the appropriate department as usual.

                                                                    I hope this helps.
                                                                    Photo of Alex Buxton

                                                                    Alex Buxton

                                                                    • 4 Posts
                                                                    • 0 Reply Likes
                                                                    Im sure it will, ill do that. Thanks!
                                                                    Photo of Justin Turner

                                                                    Justin Turner

                                                                    • 2 Posts
                                                                    • 0 Reply Likes
                                                                    I am having the same issue, I made a handful of updates, have the receipts in my email for the submissions and yet the changes have not been reflected on my account. What can I do?
                                                                    Photo of gromit82

                                                                    gromit82, Champion

                                                                    • 7102 Posts
                                                                    • 8617 Reply Likes
                                                                    Justin: I recommend posting your receipts, but in a separate thread here on the Get Satisfaction IMDb message board. Your situation may be similar to Alex's, but it is probably different enough that posting in a separate thread would make it easier to follow.