Accepting titles

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The thread about this topic was closed, but the latest answer was the most important one. 

First of all, we have submitted our incorrectly deleted titles. They are eligible to IMDb (the submission links include YouTube links  for the full movies, for example, with the complete and full information of the films as well). We submitted this but, as always, the submissions were immediatly declined, when both projects are elegible for IMDb. This are the submissions: 



190418-163427-987000 and 190418-163501-770000 



And second but not least important, we have sent too to IMDb via contact form (e-mail) reports of our titles that we believe do not meet the IMDb criteria. We just want to help with a.ll of this and we will try until IMDb is in full correct of our projects - both elegible and not elegible. We hope everything can be done and finally clear soon. Thank you very much! 
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Grupo Manupedro

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Posted 4 months ago

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ACT_1

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? ?

https://getsatisfaction.com/imdb/topics/incorrect-deletion-of-a-title
Incorrect deletion of a title
Hello again... we would like the movies
"Movie Show: The Last Jedi" and "Movie Show: Infinity War"
to be added again to IMDb

by Grupo Manupedro
Posted 2 weeks ago
-

We just did the necessary submissions to
190418-163427-987000 and 190418-163501-770000
- - -

This conversation is no longer open for comments or replies
.

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Grupo Manupedro

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Okay, we understand that then they will be added, right? We just asked again because we saw "declined" in our submissions although they have more than enough evidence of IMDb elegible criteria. Thank you for your answer!
(Edited)
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Ed Jones (XLIX)

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I tried to add data, but it still does not appear on IMDb. Why?

IMDb will not add previously submitted and already rejected data. If you try to add an item of data which has been already rejected without new corroborating evidence, your submission will not be processed. Please be aware that attempts to constantly add the same rejected data repeatedly will count against your overall accuracy rating and may result in all your submissions taking longer to process along with additional proof requirements.

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Grupo Manupedro

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Thanks for your answer Ed. The point is that IMDb has eliminated two films that are eligible by mistake, as the submissions demonstrate (with additional requirements, necessary or not, included, like links for the full movies...). So... how do we get them back? We remember Mr. Needham "resurrected" an item months ago, so maybe someone can accept the submissions, as it would be fair.
We will appreaciate help so much in order to recover them. Thanks!
(Edited)
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Ed Jones (XLIX)

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See all the previous replies on all the other topics for your answer.
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Grupo Manupedro

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Could you be more specific? Thanks!
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Ed Jones (XLIX)

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Are You making two new submissions for the same removed title?
Do these two submissions contain anything new?
(Edited)
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Grupo Manupedro

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Thank you for your answer.
Yes, two submissions for two films. The new submissions include links for both full movies, they weren't included back in the original submission (May 2018). 
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Ed Jones (XLIX)

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This topic was unnecessary.
Those two submissions were made today.
Processing times are here. https://contribute.imdb.com/times?ref_=helpms_ch_ci_processing

Unless there is an issue that needs addressing, please wait until there is a problem before posting.
Everyone else does.
I do!
Also it is unnecessary to inform staff in this topic of your contacting them by direct e-mail.

These will be or already may have been approved.
Please wait in the future.

Thanks

Ed

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Grupo Manupedro

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But Ed, the items were declined seconds after the submission and the other topic was immediatly closed. That's why we started again with this stuff! :(

That's why we shared submissions 190418-163427-987000 and 190418-163501-770000

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Ed Jones (XLIX)

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Why did you not say so.
Your description only needed this.

Please, what is needed to help these submissions to be approved. They have been declined for...........................................................(State the reason).
190418-163427-987000 and 190418-163501-770000

Your posts should contain no more, nor no less.
Excessive descriptions are unnecessary. As Jack Webb says, "Just the facts" maam!
Or Sir to you that is!
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Grupo Manupedro

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It is very good advice, we will try to apply it.
Even so, our English is not perfect, so we ask: do we have to do something, or IMDb will take care of it? Thank you. 
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Ed Jones (XLIX)

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Wait for an Employee response/reply/answer.

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Grupo Manupedro

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Okay, understood! :-)
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Michelle, Official Rep

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Hi Grupo -

Please contact our support team directly to discuss the status of these submissions through our Contact Form following the path: IMDb Fan/Contributor Questions --> Titles --> Add a title and click on the "E-mail" button.

Please be sure to include any relevant details, such as the submission reference numbers you noted here as well as the links to the films online, and our support team will be able to assist further.
(Edited)
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Grupo Manupedro

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Thank you for your answer Michelle. We have just done it:



We hope this e-mail is the definitive one. Thanks!
(Edited)
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Ed Jones (XLIX)

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Did you send the email or just post a picture here?
I sure hope you Selected
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Grupo Manupedro

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Yes we sent it Ed haha. Just waiting for answer and really hoping it works out. Nothing new yet. Thanks!
(Edited)
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Grupo Manupedro

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Hello again, after +48 hours we haven't received a reply (it is normal that there are not answers to our emails), so, should we try again with another email contact message, should be still wait? Thanks!
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Vincent Fournols

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Hi,

From other topics on this forum, that you may browse as well, it seems that, once contacted by the contacted form, the helpdesk has currently a extremely low responsiveness.

Unfortunately, the only advice we can give you is just to wait :(
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Grupo Manupedro

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Thank you Vincent! We will wait a little bit but as it is a submission sent weeks ago and re-sent almost a week ago we hope it goes a little bit faster. Personally we must congratulate IMDb for going fast enough compared to years ago, but it is true that as our submissions are automatically declined we hope that, by including enough information and being obviously eligible, they can appear in IMDb once for all. We will continue talking about it until we bring good news! Thanks again!
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Ed Jones (XLIX)

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I waited 2 weeks once and then 5 days another time for a reply, and then the dialog that happened daily after that was not with a single person. The responses were vague and did not address the issue. They did however after 2 1/2 months make a decision.
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Grupo Manupedro

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Many thanks for your answers!

But...



Since both films were released a year ago and both submissions include links to them... what on earth is this? This makes no sense at all. What else do we need? 

It could be simpler if someone with the ability to send these submissions would do it after seeing this thread. That person could check that they meet the IMDb criteria or indicate us what do we need (if we would need something)... it is extremely simple!
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Ed Jones (XLIX)

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Hi Grupo.

I will try to help you out and see where things might not be being done properly in the submission process.
I have contact info in IMDb pro. You have my permission to contact me at the e-mail address or phone if you have international calling. I'm in California.
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Grupo Manupedro

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Ouch, sadly this is very frustrating and we are a little bit desperate about it, as we just want to move on with this done.
Thank you very much Ed, it is the most considered response we have achieved. We appreciate it very much.
We will wait a few hours to see if there are positive news this evening as the topic is open!
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Ed Jones (XLIX)

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Its open but answered. IMDb will not be responding further. That is why I volunteered.
Cheers


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Grupo Manupedro

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In this case, the ideal would undoubtedly be to be able to contact you by email. You can contact us at grupomanupedro@gmail.com. Thank you very much again!
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Grupo Manupedro

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Greetings All,


We were wondering about the progress of our two submissions numbered 190418-163427-987000 and 190418-163501-770000. We are still waiting for good news after a lot of time, so any good news would be wonderful. 
Thanks.


Cheers,



Grupo Manupedro 
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Ed Jones (XLIX)

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Not Here. I meant a direct reply. Cool
https://help.imdb.com/contact