Account not fully restored

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  • Problem
  • Updated 2 years ago
  • Solved
  • 1
My account was suspended briefly and it's just been restored, except all of my lists have been removed. I was just wondering if there was any way that they could be returned? I didn't realise that rapid creation of lists was reason for suspension but I won't create any more, and I apologise for any inconvenience caused. Thanks!
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Matthew Bradbury

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Posted 2 years ago

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2 years ago
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Matthew Bradbury

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This reply was created from a merged topic originally titled Lists not there any more.

After a day of being unable to log into ImdB, I can now log in with my account but all of my lists aren't there any more, not really sure how to get that back... can anyone help? Thanks! :) 
2 years ago
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Ava, Employee

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Hi Matthew,

Could you provide us with the IMDb ID for the account, so we can look into this further?
2 years ago
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Matthew Bradbury

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Hi Ava,

Thanks for getting back to me! My Imdb account name is Matt Bradbury, and ID is mgrbradbury-56760. 
2 years ago
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Joel, Official Rep

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Hi Matthew,

I've released the lists now, their state is currently set to Private meaning only you will be able to see these. You can change it's visibility via list admin on your profile:

    http://www.imdb.com/user/ur84511920/lists 

Have a great day.

Joel
2 years ago
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Matthew Bradbury

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Thanks so much Joel! Have a great day yourself,

Matt
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