Account was hacked.

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My email which was linked to IMDB was hacked/phished quite some time ago and the hacker has added credits that and other information that is not correct. I have put in requests to delete them but IMDB has ignored/denied these requests. they have added an alternative name that I have also never used. This is becoming frustrating and clearly someone is misrepresenting themselves as me or me as them.
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J D Scott

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Posted 4 years ago

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Michelle, Official Rep

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Hi J D -

Can you clarify if these incorrect updates are being submitted form your account?  Or are you just seeing incorrect data being added to your page?

Concerning the updates you have submitted that aren't processed, can you post the most recent submission reference numbers here so our staff can take a look?
Also, please clarify what page you are listed under on the site so our staff can take a look at the Alternate Name listing.
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J D Scott

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Hi Michelle.
thank you for your reply. It appears that these were definitely done from my account, as the hacker went and wrote a heap of reviews as well and has basically been using the account as their own it seems. I received a few messages from some irate people offended at reviews that I had never written.
I am not an actor, I'm a writer/director, and the hacker has added a whole heap of TV shows that I have never been involved with.
I have changed the password previously but the person gained access again. I went in to get the current updates that aren't processed but the hacker has again changed my password and I have to go through the effort of trying to reclaim the account. So I cannot access them.

Is it possible to delete this whole account so I can start again with a secure email and add my true credits? to me that would seem the most logical. I don't have IMDB pro so I am unable to see what contact information may have been changed.

If we could do that I would worship you from afar Michelle :) As I don't want to end up with more irate messages or getting a law suit for something I've never worked on.
This account is not a Hotmail account so it should be more secure, so I would rather use this one.

thank you and regards

J.D Scott
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Michelle, Official Rep

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Hi J.D -

Based on your description, someone has probably used your account.

If you used a public/shared terminal to access the IMDb and did not logout after you were done, anyone using that same computer after you may have submitted data using your account.

You should immediately login and change your password. Also, to avoid this type of problem, remember to logout anytime you leave a shared/public computer.

The logout link can be found on your registration details page here (look for the 'logout' option in the left-hand side column). Or go here directly.  If you have forgotten your IMDb.com password, you can reset it by going here.

Otherwise, if you prefer to start-over on IMDb from scratch, delete the existing account and create a new account, you can easily do so by first going here and selecting to 'Delete Your Account':



You can then sign-up for a new IMDb account here.

Let us know if you have any additional questions!
(Edited)
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J D Scott

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Hi Michelle.

thank you for that helpful information. And I will certainly do that. My problem however is that the hacker has changed the email nd passwords to my IMDB account and Hotmail that is associated to it so I can no longer access it. I will create a new account, but how do I delete all the extra credits this person has added that do not belong to me. As I believe they will still appear under my name?
thank you for your kind help.
regards
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Justin Lewis

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My gmail got hacked and I cant remember my password to get back into my imdb account  I really want to recover the account and not make a new one.   Can someone help me?