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I'd like to recommend adding notification to log in pop-up, that using the alternative types of log in credentials, Facebook, for instance, will create a new account, not log the user in to their existing user name/account. Like, "*Note, logging in with Fb, Amazon or Google for the first time will create a new account, not log you into an existing account. To log into an existing account, use your IMDb log in info."
It seems to be a frequently posted of problem and folks seem to get quite upset when they notice lists are gone, they need to authenticate, or other problems, not knowing they've created a new account. It usually takes some back and forth with them to finally realize they're not logged into the account they normally use, but have created new one. This causes a lot of confusion and what I'd classify as anger among users.
It seems to be a frequently posted of problem and folks seem to get quite upset when they notice lists are gone, they need to authenticate, or other problems, not knowing they've created a new account. It usually takes some back and forth with them to finally realize they're not logged into the account they normally use, but have created new one. This causes a lot of confusion and what I'd classify as anger among users.
bluesmanSF, Champion
Posted 7 years ago
