Adding a new title timeout and unresponsive

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  • Question
  • Updated 1 month ago
  • Answered
Every time I try to add a new title, the form page becomes unresponsive by the time I get to the bottom. Navigation completely stops working, and I am left to refresh and start over at the beginning, losing every data point I've entered. This is happened twice, and I'm starting to waste a lot of time on this. Is there a way around this very frustrating issue? I just want to add a title.
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Andrew

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  • frustrated

Posted 7 months ago

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Joel, Official Rep

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Hi Andrew,

Thanks for your post and sorry to hear you're experiencing issues with your new title.

We've not had any reports of problems on our new title submission forms - have you tried using another browser and/or computer to submit the title, if so does it present the same problem? 

Thanks,

Joel 
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Casey McKinnon

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I've been getting this exact issue over the past day. I have tried changing browsers from Chrome, Chrome in Incognito Mode, and Safari. It clearly is not due to the browser. Has anyone else had this issue lately? Extremely frustrating as I have had to add the exact same info from scratch multiple times and every time it won't let me click Re-Check to add more info before saving. I have spent hours on this issue and I just don't know what to try next.